I manage the strategy for our largest micromobility and speed program, innovating to deliver an improved customer experience at lower cost for tens of millions of customers each year. Our team delivers through having an exhaustive understanding of AMZL operational systems delivering improved process design, system driven decision making and educating operational teams on the full end-to-end operational process.

I was a senior program management hire for managing a "moonshot" program to build network-first robotic delivery stations and redefine how we deliver. Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, and building leadership bench strength within the Delivery Station.Played a key role in improving ARDS station throughput from 26.4 to 63 within 6 months, launched 6… Show more I was a senior program management hire for managing a "moonshot" program to build network-first robotic delivery stations and redefine how we deliver. Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, and building leadership bench strength within the Delivery Station.Played a key role in improving ARDS station throughput from 26.4 to 63 within 6 months, launched 6 AR delivery stations and trained operations team on operational excellence, lean shift management and SOPs.• Created central flow mechanism for ARDS that became a main driver of floor health and direct rate improvement for the program. Show less