•Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs. •Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action. •Coordinate and monitor troubleshooting to isolate and diagnose common system problems. Document system events to ensure continuous functioning. •Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures. •Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.

•Installed and Configured SUSE Linux in NET POWER Wipro Server. Configured and maintained File Server.•Maintained over 60 Client systems in Linux and Windows Network environment. Performed user account creation, deletion, and configuration. •Oversaw setup of servers and desktop workstations maintained and supervised backup and disaster recovery operations.•Provided technical assistance to employees , assisting with network access and application software operations