Led Last Mile Operations for North Karnataka for 5 stations, ~35k daily avg. shipments with team of 2 direct and 20+ indirect channel representatives and 800+ Delivery Associates.Zonal POC SWA (Ship with Amazon), led an improvement of 25% in FDDS for SWA shipments, conducted training programs for OTP based deliveries Analyzed data trends to identify bottlenecks for SWA, prepared SOPs for seller abuse escalations, reducing TAT for customer escalations to 48hrs from 1 weekStrategized headcount planning by identification of key demand and risk areas and successfully handled the Republic Day and Summer SalesMonitored key metrics, identified bottlenecks, planned capacity & drove initiatives for operational strategy & excellence -Premium FDDS 97.41% , Standard FDDS-96%Partnered with multiple stakeholders across Tech, Analytics and Finance and devised mechanisms for weekly business reviews involving and enhancing customer, operator, and driver experience.

Conducted Market Research for the US P&C Insurance Industry and Mortgage Industry to identify severalindustry specific use cases of the company's AI offerings.Analysed top 40 companies in both industries to develop targeted marketing campaigns for their offeringsReached out to 100+ leaders through Email and LinkedIn Marketing campaigns and generated 30% conversion

Strategized the setting up performance reviews for 305 third party delivery service partners saving 50% time bandwidth weeklyNetworked with 40+ employees across 7 teams in the organization to understand the expectations of stakeholders

Technical SalesManaged the Chemicals Sales Team of 12 executives in the country to attain INR 7 crore revenue goalResolved customers queries for all 7 sales regions of India and Bangladesh developing 12+ technical sales prototypes, thus achieving a faster TAT.Designed marketing strategies using price to performance analysis for in-house and competitor products.Initiated and designed a product catalogue for Trendlines, firm's new B2B sustainable textile brandProposed elaborate content marketing strategy for revamping company's presence in digital marketing spaceInnovations ManagementStrategized and oversaw laboratory operations and management completely for available 11 product lines Spearheaded the possibility of 1st time commercialization of sustainable cotton dyeing by process optimizationAchieved 60% reduction in effluent load of textile processing by designing a chemical-free dyeing routeReduced errors in reproducibility by 70% by drafting SOPs for all pre-treatment, dyeing and finishing processesJoined as the youngest employee in the technology and sales team.

Conducted root cause analysis for prevention of post production yellowing in materials due to cationic softenersPerformed landscape analysis for a $6.2 bn sized textile finishing chemicals market focusing mainly on softeners

Computational Chemistry and nanomaterials