At AgriChain, I oversee engineering & product practices for developing and deploying our product to Enterprise and SME customers. My role involves managing IT operations from software development to cloud services, ensuring our solutions meet market demands and exceed customer expectations.Key Responsibilities:Delivery Management: Led software development, infrastructure, quality assurance, and iterative releases, ensuring timely, high-quality project completion.Roadmap Definition: Collaborated with clients, business stakeholders, and product management to define delivery roadmaps aligned with market needs.IT Operations: Managed IT operations, including AWS cloud services and tools like G Suite, CircleCI, GitHub, and Monday.com, maintaining robust IT infrastructure.IT and Compliance Strategy: Developed and implemented IT strategies and compliance protocols focusing on information security, data classification, and access control.Iterative Development: Managed iterative development cycles, incorporating regular feedback to align product development with market needs.Best Practices: Implemented Continuous Integration (CI), Continuous Deployment (CD), and Test-Driven Development (TDD) for rapid, reliable market releases.Customer Support: Established an SLA-driven customer support team, setting high standards to ensure customer satisfaction.Achievements:Product-Market Fit: Achieved product-market fit by refining our product based on user feedback and market analysis, collaborating with sales and marketing to understand customer needs.Scaling for Growth: Leading efforts to scale the organization, optimizing our tech stack, enhancing infrastructure, and implementing processes to support sustainable growth.In my role, I bridge the gap between technology and business, driving innovation and ensuring operational excellence. My goal is to lead AgriChain’s IT initiatives to support growth, meet market demands, and deliver exceptional value to our customers.

- Founding Member, responsible for setting up the Pre-Sales function formally within Appster - I am proud to say that I have scaled the team from scratch to a total strength of 20+ business analysts, I am a mentor to my team members. I enjoy inspired collaborations that bring needed workplace constructs to life through the development of custom diagnostics and change-oriented solutions. - Responsible for defining a solution oriented and risk optimised end to end PreSales process, including the scope documentation, estimation practices, resourcing and budgeting - Expertise in the Mobile App space domain. Have been responsible for responding to 800+ proposals for mobile app development and software consulting - Supported a USD 20 million+ business growth within Appster through solution and pre-sales consulting for both enterprise and startup customers- Defined the flexible pricing model in coordination with the Sales team, thus helping to serve a varied customer base- Managed multiple high performing and result oriented scrum teams with overall headcount of 100+ - Account and Relationship management for sustainable revenue growth. Responsible for reporting of various critical matrices for revenue, margins, resource and budget utilisation - Implementation of various engagement models namely Time & Materials, Fixed Price and Managed Services Program - People’s manager, I nurture people, identify their strengths & encourage them to improvise on it so that their talents and organization goals can be aligned for common good. I have been mentoring & coaching middle-level leadership to excel in their shoes & readying them for their next level. I am always able to inspire and motivate people and resolve conflicts in teams for creating a better work environment and exceeding organizational objectives. These qualities help me create strong high-performance teams even if they are not great individual performers.

- Responsible for successful deliveries of multiple enterprise multi million dollar projects - Lead the projects while taking care of multiple responsibilities such as Business Analysis, Project Management, Account Management - Responsible for team management while practising the Agile methodologies for a team of strength of 25+ members - Responsible for facilitating the Quickstart sessions for global clients, gathering requirements, flushing out process models, writing stories, and planning the releases - Executed responsibilities such as iteration management, planning the release, gathering requirements, developer support, scope management, testing the application and deployment to AWS for clients like Abril, Herron Todd White. Healthcare at Home etc. - Helped clients in devising long term product strategy while revisiting it at regular intervals for creating short term deliverable plan - Collaborated with the client teams to create and manage the risk mitigation plans to take care of various aspects such as quality, dependencies, revenue

- Worked for the development and implementation of one of the biggest e-Governance projects for the Municipal Corporation of Delhi (MCD) - Lead the team of 8 BAs and took care of requirement elicitation, writing and reviewing Soware requirement specifications for the functionality to be developed, designing the GUI, Testing of the system, providing QA with the acceptance criteria for the use cases, supporting and resolving issues during development - Streamline the process flows for various departments in the MCD while collecting requirements for the development of the software solution - Requirement elicitation for one setup of state of art large scale data centre - Lead the team of business analysts over a period of 2 years to help implement a large scale e-Governance system that was rolled out over the same period of time - Responsible for change management and training of 120,000+ employees during the rollout of the new e Governance system - Handled projects for 30+ departments in MCD spanning across domains such as Health, Finance, Advertisement, Inventory Management, Grievance Redressal etc. - Collaborated with several vendor teams involved in the e-Governance implementation to ensure timely and smooth delivery of projects - Trained in .NET technologies, a Microsoft Certified Technology Specialist, I was responsible for developing projects for several clients such as Ford Motors, APPD