1- Set up pixel for all social media platforms (Facebook, Twitter, TikTok, Snapchat).2- Manage all social media accounts for Tops and Bottoms USA, including Facebook, Instagram, Twitter, Pinterest, TikTok, YouTube, Snapchat, and Reddit.3- Create campaigns for Facebook, Twitter, TikTok, Snapchat, YouTube, and Google.4- Create audience segments, retargeting audiences, and lookalike audiences.5- Develop marketing strategies for customer acquisition, drive website traffic, enhance brand awareness, and optimize sales conversion with a strong focus on ROAS (Return on Ad Spend) and ROI (Return on Investment).6- Manage meta-commerce manager and TikTok commerce manager and Tiktok shop for product catalog, order management, and related tasks.7- Provide detailed reports on ad campaign performance and social media growth.8- Guide customers through direct messages and inboxes, ensuring excellent customer service and support.9- Implement email marketing strategies to promote products and engage with customers.10- Utilize Photoshop and Premier Pro for image and basic video editing, creating visually appealing content for social media.11- Develop and maintain a social media calendar and write engaging content for social media posts, ensuring a consistent online presence.

1- Managing all social media accounts for Foodpanda Pakistan, including Facebook, Instagram And Twitter. 2- Using meta ad manager for social media marketing campaigns to increase website traffic and sales. 3- Communicating with customers through direct messages and inboxes to offer support and assistance. 4- Creating and executing email marketing strategies to promote products and engage with customers. 5- Responding to customer emails in a timely and professional manner. 6- Monitoring and analyzing social media metrics to evaluate marketing campaign performance and make data-driven decisions for improvement.

1- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.2- Provided primary customer support to internal and external customers. 3- Answered product and service questions, suggesting other offerings to attract potential customers. 4- Responded to customer requests for products, services and company information. 5- Clarified customer issues and determined root cause of problems to resolve product or service complaints.