Jessica Sroka Email & Phone Number

Raleigh, North Carolina, United States

Create and manage high-quality proposals and presentations for RFPs, RFQs, and SOQs in collaboration with project teams.Support teams in preparing for shortlist interviews and client presentations.Lead marketing initiatives, focusing on proposal development, market research, and brand management to drive business growth.Collaborate with internal teams to implement strategic marketing efforts and enhance brand visibility and market position.

Raleigh, North Carolina, United States

Partnered with Pursuit/Marketing Managers, Market Segment Leaders, Project Managers, and Subject Matter Experts to craft high-impact proposals and statements of qualifications.Collaborated with teams to prepare for shortlist interviews, ensuring cohesive and compelling presentations.Implemented quality control measures to review and enhance proposal and submittal content, ensuring accuracy and adherence to client requirements.

Raleigh

Collaborated with Engineers and Construction Project Managers within the A/E/C industry to develop compelling proposals using Adobe InDesign.Reviewed and executed RFP/RFQ/SOQ prime and teaming requests, ensuring alignment with client requirements and company capabilities.Maintained effective communication with non-marketing staff across the company to support and implement marketing strategies.Assisted managers and senior team members in tracking industry trends and monitoring marketing metrics for strategic insights.Engaged in professional development activities to stay current with industry practices and advancements.Created, organized, and maintained marketing materials, ensuring they were up-to-date and accessible.Supported the production and scheduling of qualification submittals, ensuring timely and accurate delivery.Aided in writing, coordinating, designing, and developing presentations for both prime and teaming opportunities.Assisted in identifying and tracking strategic pursuits to align with company goals.Contributed to maintaining and updating databases for accurate and effective information management.

Raleigh-Durham, North Carolina Area

Delivered exceptional service to policyholders by conducting thorough coverage analyses, recommending relevant add-ons, upsells, and endorsements, and proactively engaging with customers experiencing premium increases for comprehensive reviews.Oversaw and maintained referral partner lists and data tracking spreadsheets, ensuring meticulous follow-ups before and after quotes and sales.Coordinated and managed referral partner competitions, incentives, and events, driving engagement and motivation.Enhanced the quality and volume of referrals through strategic use of social media, email campaigns, and professional networking.

Cary, Nc

Managed and monitored the account status of all assigned customers and available properties, ensuring up-to-date information and efficient handling of inquiries.Identified and engaged potential buyers, matched them with suitable properties, and facilitated the rental application process, including thorough form verification.Administered online advertising campaigns and responded to all incoming inquiries via email and phone, providing prompt and professional assistance.

Raleigh-Durham, North Carolina Area

Optimized company-wide customer service operations, driving customer loyalty and efficiently resolving complex issues.Drove membership growth by leveraging social media engagement, email campaigns, and direct marketing strategies.Generated and analyzed comprehensive reports, including weekly inventory orders, customer satisfaction surveys, and sales presentations, to inform strategic decisions.Crafted and curated engaging content for company social media channels, enhancing brand presence and customer interaction.Coordinated with the operations manager, company owner, and delivery managers to ensure seamless and efficient customer delivery processes.Addressed and resolved customer inquiries and complaints across phone, email, and social media platforms, ensuring prompt and effective follow-up.Administered member account management, including handling account modifications and overseeing payments and refunds, ensuring accuracy and satisfaction.

Sold property and casualty (P&C) insurance through a variety of channels, including inside phone sales, cold calling, walk-ins, renewals, outside marketing, and networking, consistently surpassing monthly sales goals for both items and premiums.Delivered exceptional service to policyholders by analyzing their coverage needs and recommending appropriate add-ons and modifications.Oversaw day-to-day agency operations, including hiring, training, and managing new licensed and unlicensed staff.Monitored and tracked monthly performance objectives and sales metrics to drive agency success.Developed and executed comprehensive marketing campaigns both inside and outside the agency to increase visibility and attract new clients.Led and managed a sales team consisting of two associate agents and one customer service representative, fostering a high-performance environment.

Ba, Business And Leadership

History

Education record