Shannon Riley Email & Phone Number

United States

Responsible for the invoicing of usage as well as collection of past due invoicing to reduce DSO’s. Handle customer inquiries, disputes, credit issuance, and monthly statements. Retrieval of updated purchase orders, banking instructions and needed documentation to maintain account efficiency.- Oversee a portfolio of 141 accounts with an A/R balance of.

Pittsburgh, Pennsylvania, United States

- Manage portfolio of 121 accounts with an A/R balance of $36.8 Million. - Investigate issues in relation to open invoices whether it be pricing issues, shipment discrepancies, billing method problems.- Enter invoices into electronic portals for payment.- Work with management to assign credit lines by obtaining customer financials and bank references.

Bridgeville, PA

- Charged with posting payments, resolving discrepancies and analyzing records for accuracy.- Prepared invoices in for email or postal delivery to school districts or charter client.- Posted payments as well as resolved payment discrepancies Discovered.- Collaborated with field terminal staff, Operations and Finance team to acquire data and produce various.

Canonsburg, PA

- Delivered customer invoices in a timely manner via email, web invoicing or postal delivery.- Responsible for the collection of past due balances of 500+ accounts.- Contacted customers concerning issues with account and followed through with timely corrective measures.- Researched account discrepancies by obtaining and investigating information from.

Greater Pittsburgh Area

- Facilitated collection of multimillion dollar portfolio in the Supplier Membership Program.- Uncovered the customer's concerns and overcome the problem by presenting viable solutions.- Aligned business practices and activities with customer needs and expectations for service. - Explained products and services by offering unique solutions that met the.

300 Industry Drive, Pittsburgh, PA 15275

- Manage portfolio of 121 accounts with an A/R balance of $36.8 Million. - Investigate issues in relation to open invoices whether it be pricing issues, shipment discrepancies, billing method problems.- Enter invoices into electronic portals for payment.- Work with management to assign credit lines by obtaining customer financials and bank references.

1509 Muriel St, Pittsburgh, PA 15203

- Oversaw billing, invoicing, AR & quality claim processing for various accounts.- Monitored revenue transactions to ensure timely & accurate processing.- Analyzed claims & invoice adjustments with recommendations to management on resolution.- Contacted customers regarding disputes and tracked claims. - Quickly established as go-to contact for AR issues.

RECEIVABLES/PRICING CONTROL GROUP ANALYST (2014-2015 & 2010-2012)- Processed collection of receivables & reviewed pricing to ensure accuracy.- Communicated with internal & external customers, both domestic and international.- Performed under pressure while adhering to strict and constantly changing deadlines to ensure minimal risk exposure.- Maintained.