Sandhya Krishna Email & Phone Number

Core Focus ➡️ Leads program and communication management for third-party evaluation of Texas’s Healthy Community Collaboration program. Fosters intentional relationships with Texas Health and Human Services and the seven HCC program grantees to facilitate continuous improvement of addressing homelessness and its comorbidities on an agency and state level.HIGHLIGHTS: 🔸 Coordinates and leads all client engagement; conducts monthly meetings and check-in visits with sites and facilitates communication between clients and internal team through clear, concise documentation.🔸 Leads data team of 3; establishes goals and deadlines to meet contract scope, conducts weekly meetings to track progress and address concerns, and enhances productivity by optimizing internal operations.🔸 Delivers Quarterly Report evaluations and recommendations for continuous growth of the HCC program

Ohio Department Of Health

Core Focus ➡️ As a systems manager, it is my responsibility to create and implement long-term strategies, as well as to oversee day-to-day program management activities, with a primary emphasis on delivering results on schedule and under budget. In addition, I collaborate with multidisciplinary teams consisting of program, vendor, and IT personnel to oversee the operations of solution providers. Additionally, I contribute to the improvement of project outcomes by taking the initiative to lead project efforts concerning technological applications for testing, contact tracking, and other parts of the COVID-19 response.HIGHLIGHTS⋮🔸 Delivered technical support to SharePoint, Ohio Contact Tracing System (OCTS), and Ohio Disease Reporting System (ODRS) users while providing secure access to SharePoint, OCTS, and ODRS.🔸 Developed training programs for additional work for PCG members by liaising with PCG leadership and ODH Bureau of Infectious Disease and conducting Bi-weekly meetings/reviews of PCG productivity and call metrics.🔸 Developed standard operating procedures for commissioning and decommissioning people from SharePoint, OCTS, and ODRS and maintaining systems for the future, while focusing on saving cost and time.🔸 Enhanced productivity in PCG staff and attained cost savings by developing and delivering data entry training programs for PCG members with ODH staff and reducing issues in local health department data entry into ODRS.🔸 ODH Systems Access Forms Project: Achieved cost control and reduction by facilitating users of SharePoint OCTS in reading and signing access forms for systems.

Core Focus ➡️ As Case Investigator Team Lead, I was responsible for directing the effective alignment of project outputs with client's goals through the streamlining of team operations and the delivery of improvement initiatives. In addition to this, I was responsible for monitoring both on-call and off-call productivity and ensuring a smooth flow of work by developing process improvement strategies and introducing the Team Escalation Form.HIGHLIGHTS⋮🔸 Ensured continuous performance improvement by leading and managing a team of 15+ case investigators while organizing daily team and weekly individual meetings and tracking overall performance.🔸 Enhanced overall productivity and achieved desired program objectives by providing proactive support to supervisor in overseeing and executing program-wide productivity initiatives.🔸 Improved call quality, productivity, and performance by developing and tailoring quality improvement plans.🔸 Optimized customer satisfaction rate and attained ISDH objectives by managing initial Voicemail Call Back Project.🔸 Enhanced call quality and met ISDH objectives by leading effective consolidation of documents and improving information accessibility for team members.

Birmingham, Alabama, United States

Core Focus ➡️ During my time as a Behavioral Technician, I worked with children who have autism spectrum disorder (ASD) in weekly one-on-one treatment sessions, where I came up with and implemented skill acquisition plans, tracked progress, and developed strategies for making gains.HIGHLIGHTS⋮🔸 Delivered proactive support to behavior analysts in deploying behavior reduction treatment plans.🔸 Provided assistance to clients with daily activities, gathered clients’ progress data, 🔸 Optimized customer experience and improved therapy for clients by educating and guiding families.

Birmingham, Alabama

🔸 Confirmed account creation and growth by developing brokerage and non-brokerage accounts for Founders’ Financial Securities and ProEquities clients.

Birmingham, Alabama Area

Core Focus ➡️ In my role as an Adoption Counselor, I helped connect adopters with the animals they were looking for, advised them on how to best care for their new pets, and honed in on the adopters' ability to handle animals in a safe and humane manner to ultimately increase the likelihood of a successful adoption.HIGHLIGHTS⋮🔸 Provided excellent customer service with a keen focus on improving customers’ experience. 🔸 Facilitated adoptions and maintenance of animal and person records.🔸 Delivered exceptional daily care and enrichment to animals at adoption center.🔸 Enhanced productivity and profitability by ensuring animals get adopted during visits, while serving as a member of a team of 5-6 regarding animal handling and adoptions.

Birmingham, Alabama

Core Focus ➡️ When I was a graduate intern, I was tasked with improving the company's onboarding procedure and ensuring that all training materials were up to date. Furthermore, I established assurance of quality by presenting the introduction of a quality management system that is in line with international standards (ISO).HIGHLIGHTS⋮🔸 Formulated and delivered marketing improvement plan by coordinating with Alabama Productivity Center.🔸 Improved safety awareness by planning safety training sessions and organizing Phase I Assessment reports.

Uab School Of Public Health

▪ Course: Public Health 321, Instructor: Judith McBride▪ Delve into ergonomics, OSHA regulations and restrictions, and historical and current policy/ procedure in occupational safety▪ Manages online interface and communication with students ▪ Develops review material, conducts exam review sessions, and responsible for grading student work

Uab Dept Of Preventive Medicine

🔸 Wrote preliminary manuscripts and conducted qualitative analysis of research interviews to incorporate coding system via NVivo for a food disparity study.

Pell City, Al

Core Focus ➡️ While working as an Outreach & Programs Intern at Coosa Riverkeeper, I have completed multiple tasks.HIGHLIGHTS⋮🔸 Enhanced skillset of youth by establishing and employing environmental curriculum for regional youth programs.🔸 Developed content for digital platforms comprising infographics, website content, and signage.🔸 Performed GIS mapping of point source pollution along Choccolocco Creek for water quality monitoring project.

Birmingham, Alabama

▪ Proficient in conflict management, policy enforcement, and emergency preparedness within UAB Housing ▪ Rigorously trained to provide risk management services on a regular and emergency basis in residence halls to ensure safety of residents: including suicide prevention, rape/sexual assault response, emergency preparedness, response, and evacuation procedures, and active shooter response training ▪ Authority figure and confidant for residents: addresses personal, physical, and mental health issues of residents as well as community morale▪ Planned and executed creative monthly social and educational events for residents through budget management of limited UAB housing funds

Master’S Degree, Public Health

Bachelor Of Science - Bs, Biology, General

Activities and Societies: UAB TrailBlazers; UAB University Honors Program; UAB Period - A Menstrual Movement: VP of Event Planning, VP.