Shu Shing Ng Email & Phone Number

Singapore

Manages the following data portfolio for SG: Digital Office to enable data-driven planning and decision making in specific areas, such as KPI target setting, enable data-driven engagement strategies and efficient operations deployment,- Senior Go Digital- Hawker Go DigitalUtilise CRM data to enhance programme outcomes through insights, predictions, and actionable recommendationsAdhere to IM8 data governance and perform data cleansing, pre-processing and feature engineering to obtain actionable insights.Product owner for CRM development teams to manage and prioritise development backlog. Translate stakeholder needs into development tasks.Design visualisation dashboards through Business Intelligence tools such as QlikSense and Tableau for data exploration and provide insights to improve operations and achieve business objectives.Work with QGIS program to perform geo-analysis using CRM dataAutomate workflows and cleanse data with Python and Excel macrosProject manager for Heartland Go Digital portfolio, manages various stakeholders and operation needs.

Singapore

Yi Chwen Ng Kee Trade is a Wholesale and Logistic Services CompanyManaged projects and ensured quality project delivery for delivery route optimizationand e-Commerce payment features of a supply chain management system.Coordinated and resolved issues with multiple vendors.Experience using JIRA to manage bugs and backlogs.Monitored and tracked milestones, and facilitated mitigation of issues and riskConducted regular status updates and performance reviews with stakeholders.

Singapore

Project experience: Agile and waterfall projects for Public Services sectorResponsible for business analysis and solution design to transform multiple legaciessystems to a unified case management system using Pega Business ProcessManagement (BPM) SystemConducted requirements gathering with key stakeholders and usersDerived conceptual designs from business objectives to deliver software andapplications according to specificationsWorked with multiple development teams to deliver rapid and error-free codes in anAgile development environmentAnalysed, designed, developed, tested and implemented Business Intelligenceapplications via Qlik SenseDeveloped, implemented and managed unit/functional/regression test cases andtesting frameworkManaged testing cycles, test plan creation and coordination of UATExperience in automated testing and scripting with Selenium

Singapore

Waterfall Project for Finance ProductsIdentified and recommended improvements to technical functions related to systemand database optimizationCoordinated test planning, test design and test execution for iFRS9 Project,worked closely with the development team to ensure the project is delivered on schedulePerformed SIT defect analysis and status reportingPlanned and controlled program changes. Worked closely with development andtesting teams to manage quality assurance of changes.In charge of providing technical and test support to end users

Singapore

Programming sales software in C++Perform data analysis on sales data from client cash register machinesPoint of sales system hardware testing and troubleshooting

Master Of Science - Ms, Industry 4.0

MSc. Industry 4.0 course with graduate certificates in Deep Learning for Industry and Internet of Things Collaborated with multiple.

Bachelor Of Engineering, Computer Engineering

Developed iPhone application for Voice Morphing for Final Year Project