Salehe Said Email and Phone Number
The fusion of telecommunications prowess and leadership excellence defines my professional journey. At the University of Dodoma, I honed my expertise in Telecommunications Engineering, which now drives my contributions as a Service Dispatcher at Wananchi Telecom Limited and Chief Marketing Officer at CameLabs.In the heart of the Fourth Industrial Revolution, I leverage Artificial Intelligence and leadership development skills to steer CameLabs towards pioneering innovation. My pursuit is to harness technology for humanity's advancement, aligning with our team's collective mission.
Wananchi Telecom Limited
View- Website:
- wananchitelecom.com
- Employees:
- 47
-
Service Delivery Manager And Data SpecialistWananchi Telecom Limited Jul 2023 - PresentDar Es Salaam, Tanzania1. Customer Support ManagementEnsured on-time visits to customers within Service Level Agreements (SLA).Proactively resolved escalations by coordinating with technical teams to meet customer expectations.2. Contractor CoordinationMaintained regular follow-ups with contractors to ensure all assigned jobs were closed promptly and effectively.Implemented monitoring tools to track job status and enhance accountability among contractors.3. Reporting and AnalyticsGenerated real-time, 2-hour interval reports highlighting closed jobs, SLA adherence, pending jobs, and durations.Prepared detailed daily, weekly, and monthly reports for senior management to evaluate performance metrics.Conducted data analysis to identify patterns, problem areas, and opportunities for process improvement.4. Process Improvement and ImplementationDesigned and implemented action plans based on insights from data analysis to enhance service delivery efficiency.Rolled out improvements that addressed recurring challenges and optimized workflows.5. Invoice and Penalty ReconciliationReconciled contractor invoices against job completion records to identify and apply penalties for SLA breaches.Ensured financial accuracy by validating all worksheets and invoices for compliance.Proven ability to manage end-to-end service delivery operations while driving process improvements and maintaining high customer satisfaction. -
Chief Marketing OfficerCamelabs Jun 2023 - PresentDar Es Salaam, Tanzania -
Co-FounderCamelabs Feb 2022 - PresentDar Es Salaam, TanzaniaCameLabs is a research and innovation laboratories, bringing together the capabilities of Artificial Intelligence, Internet of things, Blockchain, Robotics, and Reality Technologies for betterment of humanity. CameLabs is dedicated to conducting research, ideas nurturing, and building communities in the listed stack of the Fourth Industrial Revolution (4IR) technologies. -
Emaiconference OrganizerCamelabs Dec 2022 - PresentDar Es Salaam, Tanzania -
Co-FounderLog.Ai Jun 2023 - PresentDar Es Salaam, Tanzania -
Co OrganizerLog.Ai Mar 2023 - PresentDar Es Salaam, Tanzaniawww.linkedin.com/log.ai -
Marketing & Graphics DesignerLog.Ai Mar 2023 - PresentDar Es Salaam, Tanzania -
Event ManagerEnhancemind Ai Conference Jun 2023 - PresentDar Es Salaam, Tanzania -
Co-Founder & Event OrganizerEnhancemind Ai Conference Apr 2022 - Jun 2023Dar Es Salaam, TanzaniaTitle: Branding and MarketingRoles:• Lead in the design, development, and implementation of the graphic, layout, and production communication materials• Delegate tasks to the 2 members of the design team and provide counsel on all aspects of the project.• Supervise the assessment of all graphic materials in order to ensure quality and accuracy of the design• Oversee the efficient use of production project budgets ranging from $330 - $500• Control and Supervise social media platforms [ ] and doing digital marketing• Developed numerous marketing programs (logos, brochures,infographics, presentations, and advertisements).• Managed tasks at a given time while under pressure• Recommended and consulted with clients on the most appropriate graphic design -
Vice President Business & Custom ExperienceAiesec In Tanzania Jan 2019 - Jul 2020Dodoma Region, TanzaniaTitle: LCVP-BCXPRoles:Lead in the design, development, and implementation of the AIESEC graphic, layout, and production communication materials• Organizing training materials and user manuals to promote onboarding sessions of customers and team.• Digital platform management and sharing contents to increase customers based on their experiences• Documenting and call reporting to the national level all the activities in every week.• Manage the BCXP team leaders and passing the knowledge in order to create future leaders with competitive skills.
Salehe Said Education Details
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University Of Dodoma(Udom) TanzaniaTelecommunications Engineering -
Sengerema High SchoolDivision 1 Of Point 9 -
Lemara Secondary SchoolDivision 2 Of Point 18
Frequently Asked Questions about Salehe Said
What company does Salehe Said work for?
Salehe Said works for Wananchi Telecom Limited
What is Salehe Said's role at the current company?
Salehe Said's current role is Service Delivery Manager | Data Specialist | Telecommunications Engineer | Graphics Designer | Digital Marketer | Project Manager..
What schools did Salehe Said attend?
Salehe Said attended University Of Dodoma(Udom) Tanzania, Sengerema High School, Lemara Secondary School.
Who are Salehe Said's colleagues?
Salehe Said's colleagues are Henry Mutiso, Abraham Knox, Robert Kiruki, James Kamau, Kenny Jamanda, Hillary Chirchir, Susan Omutanyi.
Not the Salehe Said you were looking for?
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Salehe Said
Ilala Municipal -
Salehe Omary
Dar Es-Salaam -
Salehe twaha Said
Zanzibar City
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