Shrinkhala Chauhan (Shrinks) Email & Phone Number

Roseville, CA, US

St Louis, Missouri, United States

Champaign, Illinois, United States

1. Analysed and processed complex financial datasets for reporting and visualization leveraging Python, SQL, and PostgreSQL2. Designed Tableau dashboards to visualize data, aiding UIUC researchers in making informed project decisions in their research3. Worked on technical documentation and proposals of datasets for the DSRS website and researchers4..

Urbana-Champaign Area

1. Awarded as the "Best Elevator Pitch" during the CC-I program elevator pitch competition2. Collaborated with the coordinator in preparing resources on job searching skills & networking techniques3. Networked with 50+ international students and alumni to collaborate with them for info sessions at the program

Champaign, Illinois, United States

1. Conducted comprehensive market analysis for an e-commerce website by leveraging user feedback reports and personal research2. Worked on the loyalty programs and subscription models via comparative analysis among other competitors3. Gathered and documented the functional and non-functional requirements of the new website4. Researched the wholesale model.

Illinois, United States

1. Guiding prospective and admitted students with the information they need to transition to Gies Business through emails, LinkedIn, and other social media platforms2. Hosting webinars, 1:1 sessions, open house sessions during the admission process of the students3. Handling the social media account of Gies by offering a glimpse into life as a current.

Pune, Maharashtra, India

• Designed and managed dashboards on Salesforce Einstein Analytics & Tableau CRM for efficient data visualization, enabling the stakeholders to identify 20% more sales opportunities
• Developed 30 custom Apex classes and triggers to automate customer service workflows and handle large volumes of service requests, reducing manual efforts by 40%
• Collaborated with 5 cross-functional teams on data quality assurance techniques in salesforce like duplicate account detection, and validation rules resulting in a 50% reduction in data anomalies
• Extracted and mapped data from various source systems (Salesforce CRM, relational databases, APIs) leveraging SOQL and SQL skills ensuring 99% data integrity
• Implemented MuleSoft's API management system to securely expose Salesforce data to 10+ external systems, resulting in a 30% increase in data accessibility and efficiency
• Performed 100+ unit tests on Apex triggers and user interface customizations, (page layouts & custom buttons) resulting in 90% fewer post-deployment errors

Pune, Maharashtra, India

• Troubleshooted 450+ service tickets on catch points errors, and login failures, resulting in process optimization by decreasing average login time for Salesforce users by 15 seconds/login
• Utilized JIRA for efficient project management, conducted thorough regression testing for 100+ features developed, and contributed to the overall enhancement of software efficiency by 20%
• Spearheaded North American client zone event ‘Low Code, No Code’ in July 2022 driving significant improvements in team dynamics and elevating client satisfaction levels”
• Salesforce Functionalities: Service Analytics and reporting (Reports, dashboards), Customer 360 Support Cases, Workflow Automation, Lead Management (RLM Functionality), Account and Contact Management (Profiles).

1. Conducted in-depth analysis of project requirements, collaborating with higher authorities to gather and understand their needs, goals, and expectations 2. Utilized PHP, HTML, and CSS3 to develop a Human Resource Management System portal for the firm3. Worked on developing functionalities like attendance maintenance, payroll system, leave management.

1. Led the research and analysis team by conducting market research and competitor analysis to identify content trends and opportunities in the jewelery market2. Worked in Content Creation and Copywriting domain. 2. Good hands on several areas such as blog writing and product descriptions for jewellery as it is a jewellery start-up. Also, I received a.

1. Worked as a Technical Content Writer for their clients spread worldwide2. Learnt how content creation and marketing go hand in hand3. Received a letter of recommendation from the organization

Noida Sector 58. U.P.

1. Leveraged programming knowledge of JAVA, HTML, Bootstrap, and CSS for front-end development and MySQL database skills for back-end development 2. Developed an online exam application to streamline the recruitment process, resulting in a 70% increase in efficiency during the company’s hiring process3. Collaborated with the hiring team and data analytics.

Master Of Science, Engineering/Industrial Management

•Coursework includes : Technical Subjects: ->Consumer Analytics ->Data Storytelling -> Analytics in Decision Making ->Business.

Salesforce Development

🎯11350 Points‎‎ ✦ 🎖 38 Badges ✦🤠 Explorer 𝗟𝗶𝗻𝗸 🔗 https://www.salesforce.com/trailblazer/ssingh2159

Bachelor Of Technology, Computer Science With Iot Specialization, 8.26

Activities and Societies: - Coordinator of the Official Cultural Singing Society of the College, ‘GOONJ’; 2019-2021 session - Coordinator.

12Th Grade, Physics- Chemistry - Maths, 92.8 %

High School, 10.0 / 10.0 Cgpa

Activities and Societies: STUDENT COUNCIL MEMBER AT SCHOOL: 1. PREFECT- DAYANAND HOUSE (2014-2015) 2. HOUSE CAPTAIN- DAYANAND HOUSE.