Slavka Sencakova Email & Phone Number

Crissier, Vd, Ch

Lausanne, Vaud, Switzerland

• Leading the strategic development and maintenance of Salesforce (Sales and Marketing Cloud), serving as the primary decision-maker for product features and roadmap planning.• Leading company-wide initiatives to enhance Salesforce adoption and optimize its value for different internal teams.• Ensuring data integrity by maintaining accuracy, completeness, and consistency across the platform. Delivering monthly reports and ad hoc analyses to support top management in data-driven decision-making.• Collaborating with internal stakeholders to define system requirements, prioritize enhancements, and align technical solutions with business objectives.• Directing strategic system development plans, driving efficiency through analysis, documentation, and successful execution of enhancement projects.• Managing system administration tasks, including configuring fields, record types, custom reports, and user permissions, while ensuring compliance with security policies.• Leading cooperation with external consultants and developers, overseeing project timelines and ensuring the successful delivery of technical solutions.• Testing and analyzing new functionalities, proactively identifying improvements to enhance user experience and performance.• Developing training materials and providing tailored guidance and support to Salesforce users, fostering a culture of innovation and continuous improvement.• Change management champion within the sales department, guiding teams through transitions and promoting the adoption of new practices and tools.

Prague, The Capital, Czech Republic

• Acting as official translator of M-Files Enterprise Information Management (EIM) software from ENG-SVK.• Executed the translation of M-Files from ENG to SVK in record time - saving half of the expected timeframe for the first launch and completing the Slovak version of the software.

• Project lead and creator of a training program for new hires for all sales operations and early engagement teams of EMEA and META with 17 new members passing the training. • Facilitating seamless and qualitative onboarding experience, facilitating additional training for the team and fostering teamwork collaboration with the wider team.• Performing system analysis and cooperating on migration projects of the merged company EMC. Launched transition of 3 main sales tools in the recent year. • Implementing new processes and testing the current solutions.• Part of the EMEA APEX process development project and executing the first booking via COE in EMEA, testing the process and discussing it with other regions, troubleshooting, and identifying improvements.

• Evaluating exceptions and escalations depending on business cases and processes. • Liaison between sales, finance, and commercial operations. • Coordinating order management process as it flows from sales to order processing, assisting sales to set up quotes correctly.• Navigating post-order support. Examples include pre-allocations, expedites for Pro-forma invoices, amendments, holds, rebooks, export compliance, audit requests, invoicing queries, and escalations.• Managing revenue splits processing and negotiations.

Prague, The Capital, Czech Republic

• Undertook data collection and management procedures to prepare, collect, record, and input data. • Engaged in project clearance, application testing and communication with subcontractors and administrative assistance.• Performing translation of texts of eLearning training, study materials and marketing research results.

Slovak Republic

• Facilitating the support of processes during the planning of various cultural events. Kosice was the cultural capital of Europe and our team was responsible for the preparation of the events connected to the title of European capital of culture 2013. • Navigating and helping volunteers • Promote the title during the event KULTOUR 2013 - a unique representation of Kosice as the European Capital of Culture 2013. Presentation of Košice at tourism trade fairs in the largest cities in Slovakia, Poland, Hungary and in the Czech Republic.• Subsequently moving to project Visit Košice and promotion of the city at tourism and travel fairs - ITB Berlin 2015, Holiday world Prague 2015

Kufstein, Austria

• Assisting with all aspects of administrative management, office support, and resolving day-to-day administrative and operational problems. • Directory maintenance, logistics, and equipment with the main responsibility for cooperation with Slovak, Polish and Czech market.

Master'S Degree, International Business

Minor field completed: Economic diplomacy Thesis Topic: "Export strategy of company Zajo Outdoors to the Canadian market"

Marketing/Marketing Management, General

Bachelor'S Degree, International Tourism