My name is Scott Severson and I am results-driven and dynamic professional with over 10 years of experience in overseeing high-profile accounts and initiating first outreach with prospects to accomplish business milestones. I am capable of conducting account reviews to attain positive outcomes and identify growth opportunities. I am well-versed in handling customer lifecycle to alleviate churn and ensure expansion. I am resourceful individual with abilities to design and implement new procedures and handle overall customer service functionality to maximize loyalty and productivity.I am an intuitive leader with innate abilities to led and train staff members to accelerate innovation in strategies. I am skilled in establishing updated knowledge of market trends and competitors to aggressively penetrate in key markets. I am proficient in collaborating with multiple departments, including support, product management, marketing, and sales for providing technical assistance identifying issues, and proposing best possible solutions. Following are some of the highlights of my career:☛ Possess solid business acumen with drive to amplify client base; adept at identifying, qualifying, and closing, new opportunities to attain revenue goals.☛ Expert in identifying key business influences in multiple accounts, envisioning strategic customer plans, and initiating first outreach with prospects to align with mission of the enterprise. ☛ Customer-centric professional with active involvement in managing implementation projects and developing plans in line with defined budget to support clients in realizing technical and business targets.I possess excellent communication and interpersonal skills along with a knack to build value-added and trusting relationships with customers to meet and surpass expectations. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved!Please feel free to contact me at sseverson100@gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.
Listed skills include Sales, Event Management, Microsoft Office, Powerpoint, and 21 others.