David Kraus Email & Phone Number

Barcelona, Katalánsko, Španělsko

Barcelona A Okolí, Španělsko

Provide prompt, professional, and customized assistance to clients seeking advice on the use of D-EDGE productsCreate / Take ownership of cases in Salesforce Increase knowledge, awareness, and autonomy of clients on the use of these products; Manage clients’ complaints concerning the issues with D-Edge suite of toolsResolve product issues by understanding, determining the cause of the problem, selecting and explaining the best solution to solve the problemTrain, mentor, and shadow Junior colleagues, use acquired experience and knowledge to guide the junior agents.

Hlavní Město Praha, Česká Republika

Pre-opening and opening process. Set up of PMS, Set up of Channel Manager Contracting OTAs, control availability and prices. Be on top of all individual and group reservations.

Hlavní Město Praha, Česká Republika

Process corporate and leisure conference and meeting requests. Send offers to the clients, follow up and do the best to get the business. Get as many information from the client about their conference as possible, to ensure all departments will be prepared for the event properly and make the client happy. Supervise the conferences and meetings and assist with all issues that can pop up.

Hlavní Město Praha, Česká Republika

Handle reservation inquiries by phone, email and fax, Confirm, modify and cancel reservations. Take care of the occupancy of the hotel. Deal with special requirements of hotel guests.

Hlavní Město Praha, Česká Republika

Handle reservation inquiries by phone, email and fax, Confirm, modify and cancel reservations. Take care of the occupancy of the hotel. Deal with special requirements of hotel guests.