Sergey Shigin Email & Phone Number

Bellevue, Washington, US

• Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform.I've been invited to mature application.
• The introduction of project management practices has increased the predictability of feature delivery by 30%.
• The clear-established organizational team structure and Engineering processes make it possible to smoothly integrate acquired third-party ISV solutions into the core product and adapt the teams that develop them.
• Implemented regular management practices allowed the Engineering team to painlessly survive COVID-19 lockdown and the transition to teleworking with no productivity loss.
• The introduction of Quality Assurance discipline and best practices fully contributed to the increase in the Net Promoter Score of the product by 40 points.

Moscow, RU

• LinguaLeo develops and promotes the eponymous interactive web service for learning English.I was invited for assessing a maturity of the team and software development processes.I held a series of meetings with team.
• My suggestions helped top management to make (final) decision on personnel changes.
• The team found my recommendations reasonable and started purposeful work on improving software development processes.

Singapore, Singapore, SG

• Technosoft SEA specializes in solutions for the automotive industry. The flagship product Technosoft DMS, built on the Microsoft Dynamics CRM platform, is designed for managing dealer distribution network of car.
• The result was a steady SCRUM-process and a guidance for its continuous improvement.
• The team's productivity has increased by 30-40%.
• The performance of key user scenarios was improved by 20-50%.
• The quality of the software was much improved.
• It has allowed the company to establish the delivery of the releases in a timely manner and to continue profitable contracts.

Ottawa, Ontario, CA

• Parallels is a worldwide leader in the software development for the hosting and cloud services automation (Parallels Hosting Control Panels, Automation and Cloud Server) as well as offering cross-platform solution.
• Overseeing Engineering teams activities and reporting overall status to Senior Leadership Team.
• Assisting Senior VP with budgeting and controlling expenses.
• Driving Internal Development team (DevOps) to establish better development infrastructure.

Ottawa, Ontario, CA

• Hosting Control Panels family consists of Plesk Panel, Plesk Automation and Web Presence Builder, that is designed for Web Hosting automation and managing Website content.At various times, my duties included:
• Developing and implementing a strategy of the division.
• Interacting with customers and partners.
• Adapting the product to customer environment.
• Developing a strong user community of the product.
• Managing 3rd line support.

Ottawa, Ontario, CA

• Plesk for Windows is a solution for web-hosting automation on Windows.I joined the project as a software developer of a new team, whose challenge was to port the product from Linux platform to Windows, and left the.
• Defining a scope of the next version of the product.
• Moderating product forum and supporting users.
• Managing the development team (6-15 people).
• Manufacturing product releases.
• Developing user interface (PHP, JS) and components for managing system services (C++, C#, Web, DNS, FTP, SQL, Mail).

Bachelor'S Degree, Computer Science

Physics & Mathematics