Sergey Shigin Email & Phone Number

Bellevue, Washington, Us

Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform.I've been invited to mature application teams and expedite development of the applications to strengthen Acumatica ERP competitiveness in the worldwide market of Cloud-based ERP systems.• The introduction of project management practices has increased the predictability of feature delivery by 30%.• The clear-established organizational team structure and Engineering processes make it possible to smoothly integrate acquired third-party ISV solutions into the core product and adapt the teams that develop them.• Implemented regular management practices allowed the Engineering team to painlessly survive COVID-19 lockdown and the transition to teleworking with no productivity loss.• The introduction of Quality Assurance discipline and best practices fully contributed to the increase in the Net Promoter Score of the product by 40 points.

Moscow, Ru

LinguaLeo develops and promotes the eponymous interactive web service for learning English.I was invited for assessing a maturity of the team and software development processes.I held a series of meetings with team leaders and experts, diagnosed several issues in various areas of the software manufacturing and recommended solutions.• My suggestions helped top management to make (final) decision on personnel changes.• The team found my recommendations reasonable and started purposeful work on improving software development processes.

Singapore , Singapore, Sg

Technosoft SEA specializes in solutions for the automotive industry. The flagship product Technosoft DMS, built on the Microsoft Dynamics CRM platform, is designed for managing dealer distribution network of car manufacturers such as Nissan and Mazda.I was invited to help the company to mature the team and software development processes.I assessed a maturity of the division and thereafter coached the team within 8 months on site.• The result was a steady SCRUM-process and a guidance for its continuous improvement.• The team's productivity has increased by 30-40%.• The performance of key user scenarios was improved by 20-50%.• The quality of the software was much improved.• It has allowed the company to establish the delivery of the releases in a timely manner and to continue profitable contracts.

Ottawa, Ontario, Ca

Parallels is a worldwide leader in the software development for the hosting and cloud services automation (Parallels Hosting Control Panels, Automation and Cloud Server) as well as offering cross-platform solution (Parallels Desktop) that allows running Windows applications on Mac computer.My job was to resolve various issues, which Senior VP of Engineering delegated to me, and interact with the departments and staff on his behalf, in particular:• Overseeing Engineering teams activities and reporting overall status to Senior Leadership Team.• Assisting Senior VP with budgeting and controlling expenses.• Driving Internal Development team (DevOps) to establish better development infrastructure.

Ottawa, Ontario, Ca

Hosting Control Panels family consists of Plesk Panel, Plesk Automation and Web Presence Builder, that is designed for Web Hosting automation and managing Website content.At various times, my duties included:• Developing and implementing a strategy of the division.• Interacting with customers and partners.• Adapting the product to customer environment.• Developing a strong user community of the product.• Managing 3rd line support.• Manufacturing “hot" updates and minor versions of the product.• Managing the development team (6-8 people) and programming from time to time.

Ottawa, Ontario, Ca

Plesk for Windows is a solution for web-hosting automation on Windows.I joined the project as a software developer of a new team, whose challenge was to port the product from Linux platform to Windows, and left the project in product manager role. My duties in the aggregate were as follows:• Defining a scope of the next version of the product.• Moderating product forum and supporting users.• Managing the development team (6-15 people).• Manufacturing product releases.• Developing user interface (PHP, JS) and components for managing system services (C++, C#, Web, DNS, FTP, SQL, Mail).

Bachelor'S Degree, Computer Science

Physics & Mathematics