Oversee a $3MM budget, responsible for 3,000+ in-person weeklong user event.*Digital Executive Director for two semi-annual launch events, virtually attended by 2000+.*Manage 16 industry tradeshows including World of Concrete, ProMat, International Builders, Shop Talk. Handle contract negotiations, $1.5MM budget, and onsite logistic teams.Overall responsibility for Acumatica’s Annual Summit held at Wynn Hotel, Las Vegas.Includes keynote speakers, live product demos, social events, networking w/company teams and peers.Addressing new partnerships/products, exploring the future of digital transformation.Manage venue contract negotiations [meeting space, room blocks, food/beverage spending].Direct six vending firms [onsite logistics, audio, visual, content production, temp staff, brand marketing].Developed the financial model forecasting tool.Ensure the end-to-end experience exemplifies the company’s brand, tone, voice, and values.Designed a virtual “Lunch & Learn” program” at the onset of Covid.Built the virtual platform engaging attendees with seamless interactive experiences.Created the registration platform and gifted attendees with digital vouchers.

Since I am a creative person at heart, photography allows me a way to look at the world around me and find a way to capture people and their surroundings and share them in a memorable way. So my tag line for my business of “Focusing on that moment in time” really does have a meaning to me. So when we have our pre-photo shoot conversation, one of the questions that I will ask you is, “what do you want this photo to mean to you”? If you are in the Greater Seattle Area and need a photographer, contact me at bobclancyphotography@outlook.com

Drove the migration of the Microsoft OEM Marketing Digital Asset Management portal from an external 3rd Party which houses all the marketing assets for the $2.7B worldwide Jumpstart Marketing ProgramResearched and analyzed 7 different architecture solutions to determine which would give the highest ROI while still being able to deliver to quickest path for migrationManaged the teams that onboarded the 2000 OEM Jumpstart Partners in the initial wave. Due to the success we then immediately brought on an additional 4500 Distributors/Resellers Developed the Onboarding Playbook and RACI for bringing on new tenants to the platform and will also be utilized for all of the OEM Marketing portals going forwardExecuted analysis of 20,000 pages on the MyOEM portal (single entry point for each Microsoft OEM partner segment for policy, marketing, licensing, and operations content) to propose criteria to archive 15,000+ non active content pagesAnalyzed 8 different content archive solutions to recommend the one that had the least impact not only on the end users of MyOEM but also the solution that allowed the physical archive and retrieval of content for the administrators to be as smooth as possible“Chief Requirements Officer”, responsible for the organization and compiling of the requirements for the Device Partner Center and Device Partner Center Help into a comprehensive single BRDDesigned and developed the process flow and UI screens for the Device Partner Center HelpResponsible for authoring all the Customer Care Administration training materials for v2 of DPCCreated the Business Validation Testing (BVT) materials for DPC

Charged with six US CIO Summits (attendees: CIOs and Senior VPs of Technologies) and assisted with other functions related to third party business development activities.Successfully created integrated content by incorporating technology/products to real-life user experiences.Manage across multiple groups/stakeholders activities at the CIO Summit outside the main stage area (registration, solution center/lounge, interactive technologies and ancillary events).Drive continuous improvement with innovative ideas to increase alignment and communications across all functions.Analyze/interpret data from engagements to roadmap key success factors, measurement/reporting plans.Negotiated opportunities with OEMs to seed attendees with new device technologies.Developed a Solutions Lounge, an inviting “come and stay” atmosphere with all product group participation (allowed for deep-dive solution conversations and hands on technology demonstrations).Created the Near Field Communication Wall, a marketplace allowing attendees to “tap” devices to install exciting new application features/capabilities across multiple hardware platforms.Streamlined CIO Summit concierge attendee check-in process from 3 minutes to 30 seconds.Led the “Cloud Series” launch (Windows Server, Azure, System Center) in 16 cities, within a five-week timeline.

Responsible for the development and execution of marketing campaigns based on national planning. Projects included but not limited to: “Microsoft Experience Center” (for Business Intelligence) hands-on BI customer workshops across the US (worked with product groups to develop the mechanism delivery through 3rd party partners). “Innovative Showcases” worked with 3rd party partners to present industry-specific applications to customers.US Segment Alignment Workshops: Led the US EPG Marketing planning for 3 fiscal years related to Application Platform strategies and campaigns.“White Space Analysis” analyzed data/defined criteria for targeting specific customer segments.Delivered 50+ activities generating 300 leads for over $100M, impacted 400 existing opportunities worth $500M.Managed and delivered Senior Leadership Monthly Business Reviews and District Execution Plans.

Product Evangelist responsible for delivery/execution of “live” events for product launches and district activities in front of an audience ranging from 50 to 700.Owned the message content on topics such as Windows Vista, Office, SharePoint, Exchange, Unified Communications Server and Executive Launch Roundtable Series.Created SQL BI Reporting content and demonstrations delivered by Microsoft Across American Mid-Market presenters.Received high scores for presentation style (8.3 on a scale of 1 to 9) for reaching and engaging technical and nontechnical audiences.

Project: Agent Desktop, Internal Global CRM application for Worldwide Customer Support &Services.Led design workshops and deployments for four releases traveling extensively across Europe and Asia.Collaborated with Development to create the User Interface into seven languages.Orchestrated global usability testing and release management for four releases.Facilitated presentations/updates to Customer Service and Senior Management.Contributed expertise in Software Development Life Cycle methodology with emphasis on envisioning, design, stabilization and deployment.Received company’s “Great Performance/People Award” and “Outstanding Individual Contributor Award”.

Recruited from Aspect Communications to help with Customer Support call center design and implementation.Managed internal customer relations between IT and North America Call Center Services.