Delivering exceptional hospitality and creating immersive guest experiences. - Proven achievements include providing outstanding service, leading engaging winery tours, and managing the retail space. - Adept at collaborating with cross-functional teams and continuously enhancing wine knowledge.

Held a pivotal role in ensuring the well-being and comfort of our residents. From managing intake procedures to coordinating feeding schedules and overseeing visitation hours, my focus was centred around creating a supportive and enriching living environment. - Fostering a warm and welcoming atmosphere, facilitating seamless transitions for new residents, and ensuring their nutritional needs were met with personalized care. - Additionally, I managed visitation protocols, creating opportunities for meaningful connections between residents and their loved ones.