I have responsibilities of a given department; I train and support those within the department and ensure that each colleague understands and reaches their targets through monthly reviews, observations, ongoing coaching as well as daily briefings before shift starts.On a daily basis I will make sure all customers get seen by an appropriate colleague for their needs, help out with any customer issues, refunds and exchanges. Other responsibilities include either opening or closing the store, balancing the safe and tills; if any discrepancies appear I will investigate, I will also prepare the banking for the weekly pick-ups. As part of the management team, I help with audits and PI counts regularly. I also do the rosters and have released pay, take part in any disciplinary or investigation procedures, and range changes throughout my department as well as oversee general store standards. I have also helped out at other stores when there has been a lack of management.

I show responsibilities, leadership and time management; as I keep children entertained and keeping to timings for breaks and lunch times. I coach a large sum of pupils and make sure that instructions are followed; through communication, demonstration and observation; correcting when needed.

I show responsibilities, leadership and time management; as I make sure the children are fed and ready to start school early/on time while keeping areas tidy. I coach a large sum of pupils and make sure that instructions are followed; through communication, demonstration and observation; correcting when needed.

Working effectively in a team, communicating with customers and colleagues between the bar and kitchen to ensure excellent service in the busy establishment. I demonstrate excellent time management skills from opening and closing the venues while setting up the site. Also while tidying customer areas, washing glasses and putting away. I show that I am trust worthy by money handling, changing barrels, stocking up and counting stock.

Working effectively in a team, communicating with customers and colleagues between the bar and kitchen to ensure excellent service in the busy establishment. I demonstrate excellent time management skills from opening and closing the venues while setting up the site. Also while tidying customer areas, washing glasses and putting away. I show that I am trust worthy by money handling, changing barrels, stocking up and counting stock.

I worked effectively in a large team communicating with colleagues between the separate sections and with customers; either face-to-face or over the phone, to ensure excellent service within the busy establishment. Demonstrated trust through money handling.

I worked effectively in a large team, communicating with customers and colleagues between the bar, kitchen and technicians to ensure a high standard of service throughout busy periods. I have demonstrated strong organisational skills and customer services while working under pressure.