Stacey Dodds Email & Phone Number

Charlotte, NC, US

Responsible for the daily operations of the unit motor pool. Dispatched vehicles daily, ordered/distributed repair parts, and tracked availability and maintenance needs of unit equipment.Received laudatory comments from higher headquarters for knowledge of motor pool operations.Received Army Achievement Medal.Completed United States Army Airborne School.

Supervised 30 soldiers and the long range planning, training preparation/execution, morale, welfare, individual career development and the overall performance of the platoon.Deployed platoon to National Training Center training rotation in California. Instrumental in the best logistical support observed.Soldiers logged over 130,000 accident free miles.

Selected to attend United States Army Officer Candidate School. One of 400 students graduated from school annually. Attended Transportation Officer Basic Course. Graduated in top 20% of class.

Contact assigned medical providers by phoneUse call scripts to encourage medical providers to send in charts via fax or mailRespond to questions or concerns from provider officesFollow-up on initial contactsComplying with HIPAA (Health Insurance Portability and Accountability Act) ensuring the right to privacy for patient’s recordsLog all call transactions.

Answer telephone calls from customers, listen and troubleshoot issue, schedule appointments. Also collect past due balances from customers.Assisted customers with a warm and professional attitudeProcessed customer transactionsAssisted customers with questionsInteracted with customers through live chatKept records of customer complaintsHandled emails.

First Assistant to General Manager. Manage food cost, conduct inventory, manage shift.

Responsible for conducting sophisticated investigations for various violations: civil rights, public corruption, cyber crime and white collar financial crimes. Additional duties included training office employees on new computer system, Fitness Coordinator and Team Leader for the Evidence Response Team. Received outstanding job performance reviews and.

Administrative Specialist: Responsible for daily administrative duties for an area office of 45 employees. Duties included budget analysis and tracking, coding invoices and assisting area employees and area manager with administrative issues.Work Scheduling Coordinator: Responsible for developing weekly schedules for 29 field technicians. Utilized work.

Transportation Officer (First Lieutenant): Responsible for the coordination of transportation support. Monitored daily status of 800 soldiers and current missions. Tracked availability of 650 pieces of equipment. Used transportation expertise to assist subordinate units.Planned logistical/transportation support for 2 major training exercises.Coordinated.

Master, Business Administration

Bachelor, Education