Stacey Ferguson Email & Phone Number

 Duties include shift leading and supervision, creating and updating training materials, reviewing QA/QI reports with staff, overseeing the training of new staff as well as continuing education of current staff. Assessed the need for continuous improvement through a data-driven approach based on key metrics and reports. Consistently onboarded 2-3 new employees at a time while also training newly promoted employees Interfaced during CAD system rollout as the Lead Dispatcher and continuously kept CFO and IT Manager aware on project KPIs. Training materials- related to above system and Emergency Medical Dispatch and Emergency Fire Dispatch Training Interfaced during CAD system rollout as the Lead Dispatcher and continuously kept CFO and IT Manager aware on project KPIs. Training materials- related to above system and Emergency Medical Dispatch and Emergency Fire Dispatch Training Managed care of ICU patients including safe transportation, maintaining vitals, and partnering with Gift of Life Michigan for organ donations when appropriate.

Petoskey, Michigan, United States

Bay Harbor Michigan

Certificate, Project Management

Completed the University of Virginia Darden School of Business project management course through Coursera.

Certification, Data Analysis

Data Analysis in Python and SQL, scored top 5% in Exploratory Analysis, and data management, and top 10% in analytic fundamentals.

Associate Of Science - As, Emergency Medical Technology/Technician (Emt Paramedic)

Associate'S Degree, General Studies

Pmp Certification

Bachelor'S Degree