●Responsible for making sure my assigned work list of medical claims were worked in a timely manner●Worked reports to help improve collections●Reviewed claims for errors that delayed processing of insurance claims●Entered detailed notes to document all activity that was done on the account ●Called insurance companies and accessed insurance web sites to obtain claims status●Prepared physician's credentialing paperwork and submitted forms needed for enrollment ●Processed check request to refund patient●Posted adjustments to clear up patient accounts

Review applications to make sure they comply with department policies and guidelines. Issue government benefits. Conduct phone interviews to confirm information submitted and explains the rules the applicants need to adhere to in order to continue receiving benefits.