Stacey Kies- Fermanis Email & Phone Number

Melbourne, Vic, Au

Scoresby, Victoria, Australia

In my current role, I develop and implement effective direct sales strategies and led nationwide sales toward achievement of overall business objectives and performance targets. I provide leadership through effective communication of objectives, hands-on guidance and team development, developing sales capability within the organisation to enhance revenue. I also identify and evaluate potential new business development opportunities, engaging with client base to establish and build strong working relationships.Furthermore, I establish and maintain high standards of product and company knowledge for all sales and service staff in order to deliver optimal services and achieve client standards. I am responsible for sales management, budget control, compensation programs and incentive planning, as well as customer relationship management for existing and potential clients. I also ensure the provision of high-level customer service across the organisation, responding to client enquiries, concerns and issues in a timely and quality-assured manner.

In my previous role, I was responsible for national sales activities, collaborating with managers to identify and communicate with new and existing customers to acquire new sales opportunities. I developed and maintained strong working relationships with clients to identify needs, enhancing customer base and increase overall business performance. I assisted in the development and execution of an aggressive sales plan to achieve agreed-upon sales goals, with a focus on developing new accounts and growing existing customers. I also prepared and delivered competitive proposals, ensured the achievement of customer needs and collaborated with marketing, customer support and production teams to maintain accurate product information. Lastly, I identified trends in the marketplace through participation in the industry, communication with customers and analysis of sales reports.

For Maxpak, I handled a range of different roles. I coordinated and performed sales activities within assigned territories in adherence to established sales strategies to achieve overall business Key Performance Indicators. I communicated with potential and existing customers to resolve enquiries and concerns, achieving efficient customer service delivery across the organisation. I also performed a range of administrative and office management tasks including filing, database management, supply inventory, ordering and ad hoc responsibilities. Additionally, I welcomed, greeted and received guests, ascertained their needs, directed them to appropriate individuals/offices and provided information regarding services. I also collaborated closely with team members to achieve performance and sales targets, establish an open communication channel and ensure continuity of business. Key Achievements:• Received promotions from Reception role to the Victoria Sales Representative position.