As the Director of Finance & HR at Surgical Operational Services Inc., I leverage over 20 years of experience to strategically lead our financial and human resource functions. My role encompasses overseeing financial planning and analysis, budgeting, payroll administration, and human resource management to drive operational excellence and foster organizational growth.Key responsibilities include:Developing and implementing financial strategies to optimize performance and ensure fiscal health.Leading HR initiatives to enhance employee engagement, retention, and productivity.Streamlining operational processes to improve efficiency and reduce costs.Providing strategic insights to the executive team, supporting informed decision-making.Ensuring compliance with financial regulations and HR policies.

In my role at Petriss I implemented internal frameworks that improved process effectiveness by 35% while reducing administrative overhead by 30%. I directed all aspects of financial operations, including month-end reporting, bookkeeping, accounts payable, accounts receivable, and tax reporting, leading to a 25% reduction in financial discrepancies and enhanced cash flow management.I optimized customer contract lifecycle management with a digital tracking system, cutting processing time by 30% and improving billing accuracy by 35%. Additionally, I orchestrated annual insurance policy renewals, achieving a 10% savings on renewal costs through competitive bidding.In HR, I developed and maintained platform modules that decreased administrative workload and increased employee satisfaction metrics by 25%. I also revamped onboarding procedures, reducing time-to-productivity for new hires by 40%, and ensured 100% accuracy in payroll and benefits administration.

In my role, I coordinated technical department schedules and managed service dispatch to ensure effective response time. I coordinated inventory control and assisted with operations, ensuring smooth and efficient business processes. My responsibilities extended to customer service, where I addressed inquiries and resolved issues to maintain high satisfaction levels. I also managed general office operations and arranged company-wide travel, ensuring logistical needs were met seamlessly.Additionally, I supported sales and marketing efforts by assisting with various tasks to drive business growth and enhance market presence. My diverse skill set and organizational abilities helped streamline processes and support overall operational excellence.

I delivered comprehensive sales and marketing support to the Canadian division, including creating visual presentations, managing data entry, and generating spreadsheet reports. I also managed customer service inquiries and reported directly to the VP of the Canadian sales team, ensuring alignment with strategic objectives and contributing to the division's overall success.