Stacey Rose Email and Phone Number

Over the past six years, I have held several senior roles at Porch.com, progressively advancing my career and significantly contributing to the company's growth and success. As the Director of Account Management & Training and previously as the Director of SaaS Sales & Operations, I have led high-performing teams and driven substantial business growth across multiple functions.Key Achievements:Led ISN's First Dedicated Account Management Team: Achieved 22% of the total unit adds… Show more Over the past six years, I have held several senior roles at Porch.com, progressively advancing my career and significantly contributing to the company's growth and success. As the Director of Account Management & Training and previously as the Director of SaaS Sales & Operations, I have led high-performing teams and driven substantial business growth across multiple functions.Key Achievements:Led ISN's First Dedicated Account Management Team: Achieved 22% of the total unit adds for all of IRE and maintained a 99% retention rate with a small team, generating an estimated $2.23M in annual recurring revenue.Expanded Sales Team Functions: Successfully segmented the sales team into Sales Development, Inside Sales, Outside Sales, and Conference Sales, resulting in a 100% increase in YOY sales.Spearheaded Partner Implementation: Drove a 286% growth within two quarters for an up-and-coming business line, playing a pivotal role in the company's successful Series C funding round.Implemented SaaS Training Playbook: Reduced the sales to training time by 80% and increased productivity by 100%, contributing to the overall efficiency and effectiveness of the sales team.Enhanced Customer Experience: Partnered with marketing to drive over 500 five-star customer reviews in Q2, boosting the company's online presence and reputation. Show less

Promoted to lead a new function. Identified educational needs of customers and prioritized the client goal in the development of a new Learning Management Software (LMS) for remote professionals. Creatively encompassed customer feedback and maintained interpersonal relationships to gain knowledge to maximize time and meet company goals.

Led a turnaround for the lowest-performing team in the organization and transformed them from a cost line on the P&L to a high-performance team managing top 5% of Porch accountsAchieved reduction in customer attrition by 85% over two quarters by partnering with the Analytics team and identifying customers displaying “at risk” behaviors to implement strategic, proactive measuresIncreased gross monthly revenue by 80% and revenue per customer by 30% over two quarters by making a… Show more Led a turnaround for the lowest-performing team in the organization and transformed them from a cost line on the P&L to a high-performance team managing top 5% of Porch accountsAchieved reduction in customer attrition by 85% over two quarters by partnering with the Analytics team and identifying customers displaying “at risk” behaviors to implement strategic, proactive measuresIncreased gross monthly revenue by 80% and revenue per customer by 30% over two quarters by making a meaningful impact on customer attrition and identifying opportunities for proactive upsellResponsible for weekly updates to CRO and CEO to report on the health of the business, financial projections, and customer retention Show less

Thrived and gained responsibility quickly onboarding, optimizing, and retaining clients. Partnered with product and operations leaders to analyze internal workflows, reporting, and tools to support organizations. Led a team of 13 Account Managers and supervised eight thousand accounts.

Developed a business plan including all meaningful data with company goals at the forefront. Coordinated with internal departments to achieve goals. Attained top performance status using key management skills to lead the build-out of the professional network enabling Porch to raise $33M in Series A funding and secured a national Partnership with Lowe’s Home Improvement across 1,700 stores nationwide.

Exemplary sales record with proven expertise in closing deals. Immediate problem identification, adept at quick solutions. Creative and innovative in all sales presentations and customer connections. A team collaborator always searching for improvements in sales tactics that bring success. Comprehensive in setting and achieving goals.

Handled the hiring and firing decisions for employees, and supervised a team of 10 sales representatives, managing their daily and monthly schedules. Coordinated, developed, and led training and motivational classes for sales representatives. Defined goals, incentives, and bonuses for the sales team. Directed one-on-one performance reviews for sales representatives and conducted them personally.