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Experienced Sales Operations Manager and Analyst with 15+ years of experience in Sales Support and Administrative related positions. Self-motivated and energetic professional who enjoys working independently, as well as in teams. Highly-effective strategic partner, with strong attention to detail and passion for supporting high-performing sales organizations.
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Customer Quality Assurance ManagerC1Chapel Hill, Nc, Us -
Us Sales Operations ManagerAvaya Oct 2021 - PresentRaleigh, North Carolina, United States -
Us Sales Operations- Contract Sales SupportAvaya Feb 2017 - Oct 2021 -
Us Sales Operations ManagerAvaya, Inc. Sep 2015 - Sep 2016Miami/Fort Lauderdale AreaManage sales operations process flow and effectiveness through the following:- Review, analyze and deliver booking results weekly, through EDW, and manage order tracking to completion (based on monthly compensation reports data).- Daily reporting and scrubbing of Sales Force to drive funnel accuracy and submit account assignment corrections for proper bookings flow.- Using SAP, review orders for tracking purposes and pull data by account to improve order booking effectiveness.-… Show more Manage sales operations process flow and effectiveness through the following:- Review, analyze and deliver booking results weekly, through EDW, and manage order tracking to completion (based on monthly compensation reports data).- Daily reporting and scrubbing of Sales Force to drive funnel accuracy and submit account assignment corrections for proper bookings flow.- Using SAP, review orders for tracking purposes and pull data by account to improve order booking effectiveness.- Timely provide inspection reports to Operations Leader weekly, using Sales Force to pull funnel results and current bookings through EDW for each quarter.- Collaborate with Area Operations Leader preparing Quarterly Business Review for Area Sales Leader.- Responsible for training new Account Managers and Regional Sales Leaders with operational tasks.- Customer Satisfaction initiative to help drive results for the team.- Interim Area Operations Leader: collaborate with direct sales team managers to determine week, month and quarter forecasting, communicated to US Operations Leader weekly. Assist with quota setting and account assignments for the upcoming year. Show less -
Sales Support Analyst-West AreaAvaya, Inc. Dec 2009 - Aug 2015Dallas/Fort Worth Area- Reviewed, analyzed and delivered booking results weekly, through EDW, and manage order tracking to completion (based on monthly compensation reports data).- Daily reporting and scrubbing of Sales Force to drive funnel accuracy and submitted account assignment corrections for proper bookings flow.- Using SAP, reviewed orders for tracking purposes and pulled data by account to improve order booking effectiveness.- Timely provided inspection reports to Operations Leader weekly, using… Show more - Reviewed, analyzed and delivered booking results weekly, through EDW, and manage order tracking to completion (based on monthly compensation reports data).- Daily reporting and scrubbing of Sales Force to drive funnel accuracy and submitted account assignment corrections for proper bookings flow.- Using SAP, reviewed orders for tracking purposes and pulled data by account to improve order booking effectiveness.- Timely provided inspection reports to Operations Leader weekly, using Sales Force to pull funnel results and current bookings through EDW for each quarter.- Responsible for training new Account Managers and Regional Sales Leaders with operational tasks.- Customer Satisfaction initiative to help drive results for the team. Show less -
Field Sales AdministratorNortel Networks Oct 2004 - Nov 2009Dallas/Fort Worth Area- Direct support to Area Sales Leader and sales team of 12 account managers- Tracked customer orders through booking file and worked with compensation manager to effectively identify incorrect data flow.- Maintained account manager customer and territory assignments -
Branch Administrator - Personal And Commercial BankingRbc Centura Bank Oct 2001 - Jun 2004Raleigh, NcOpening and closing of personal and commercial accounts and loans, maintaining customer data, branch teller relief.
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Administrative AssistantNortel Networks Aug 1998 - May 2001Southfield, Mi And Rtp, NcManaged account managers customer and territory assignments. Assisted in coordinating customer outings, tracked orders, worked directly with channel partners.
Stacey Cox Skills
Stacey Cox Education Details
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Applied Sciences
Frequently Asked Questions about Stacey Cox
What company does Stacey Cox work for?
Stacey Cox works for C1
What is Stacey Cox's role at the current company?
Stacey Cox's current role is Customer Quality Assurance Manager.
What is Stacey Cox's email address?
Stacey Cox's email address is st****@****hoo.com
What is Stacey Cox's direct phone number?
Stacey Cox's direct phone number is +190895*****
What schools did Stacey Cox attend?
Stacey Cox attended Hudson Valley Community College.
What skills is Stacey Cox known for?
Stacey Cox has skills like Sales Operations, Microsoft Office, Report Management, Edw Reporting, Sales Force Prime, Sap, Callidus, Pos Reporting, Account Management, Cross Functional, Business Development, Telecommunications.
Who are Stacey Cox's colleagues?
Stacey Cox's colleagues are Andy Avaya, George Barnes, Dave Hogue, Sandra Deborde, Michael Herrnbrodt, Prajakta Phadtare, Sumalya Bhattacharya.
Not the Stacey Cox you were looking for?
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Stacey Cox
Executive Board Director At Tri Delta Fraternity; Sr. Director Of Strategic Partnerships At Winter Park Chamber Of CommerceWinter Park, Fl1winterpark.org -
Stacey Silva
San Diego Metropolitan Area -
1fiserv.com
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