Daily Objectives included:Purchase all daily orders for Pella product.Provide product knowledge and support of Pella windows and doors to the retail sales team and support for the field technicians. Review all contracts and paperwork for accuracy Process and track all incoming addendum's on a daily basis Work closely with sales reps and field technicians, communicating allcustomer expectations and contractual specifications Programs applied: Pella Quoting Management;PIES, OMS, Excel, Microsoft Office Suite and Adobe

Daily Objectives included:Estimate quantitiesTake offs for light commercial equipment, including HVAC, plumbing and lighting.Maintained customer files in data base.Answer phones and handle all customer care related issues.Call on all projects for bid date changes, monitor addendum. Implemented procedures for handling addendum accurately and timely.Created electronic catalogs and references of plans, specifications and addendum.Compose external communications.Extensive quality control.Prioritize functions according to deadlines.Train new production assistants.Work as a member of a large team.

In house customer serviceInventory replenishmentMerchandising