Stacey Angelo Email & Phone Number

As strategic Customer Success Manager at Newsela, I deliver best-in-class customer service by interpreting and communicating customer needs to the product team. I elevate brand recognition and promotion by optimizing marketing team campaigns. I collaborate closely with customers to set targets, adjust based on performance, and recognize accomplishments.Related Skills: Brand Recognition & Promotion, Sales Strategies Execution, Marketing Team Campaigns ExecutionFollowing is the highlight of the value that I brought to Newsela:☛ I consistently met and exceeded set sales goals by utilizing strategic sales strategies.

Greater Pittsburgh Area

In this capacity, I spearheaded the management of the full sales cycle, from lead generation and product demonstration to continued revenue growth. I forged and strengthened lucrative relationships with multiple stakeholders, driving continual YOY growth in the designated territory. I maintained up-to-date awareness of PA state initiatives, funding sources, demographics, and the K-12 education landscape, including cyber charters.Related Skills: YOY Growth, Funding Sources, Collaborative Relationships BuildingFollowing are the highlights of the value that I brought to Edmentum:☛ I identified potential partnership opportunities and built collaborative relationships to achieve mutual goals.☛ I accomplished net new and retention quota goals of 132% and 115%, respectively.

Greater Pittsburgh Area

Demonstrate continuous quality improvement software for higher education C suite professionalsCreate powerful presentations that tell an audience a story that enables them to easily differentiate our software from the competitors. Ability to succeed within a high-volume sales environment: prospecting, building pipelines, and closing business.Extensive knowledge of the Microsoft O365 stack. Establish strong relationships throughout the sales cycle by integrating a consultative sales approach.Influence development by keeping the customer experience at the forefront of all technology enhancementsCreate marketing materials for conferences, targeted ad campaigns, and website collateral. Generate sales leads by hosting 4 monthly customized product overview webinars. Participate in pre-release bug testing.Build and share collateral for the sales team including: videos, sandbox accounts, customized training packages, and moreRespond to functional and technical RFP’s and RFI’sUtilize CRM software to track progress on projects to ensure copious records are kept and shared.

Greater Pittsburgh Area

In this capacity, I interpreted customer needs and created powerful presentations to engage C-suite audiences. I directed a customer advisory board to provide valuable feedback on product development and designing high-quality solutions. I built a robust pipeline by implementing targeted lead generation and strategic relationship-building strategies.Related Skills: Customer Needs Interpretation, Short Video Designing, Product Development, Multitasking Following are the highlights of the value that I brought to Nuventive:☛ I facilitated the RFP process and created an appealing proposal by maintaining effective liaison with the CTO, Product Marketing, and Legal team. ☛ I improved lead generation by developing short videos using Camtasia Pro.

Bethlehem, Pa

In this capacity, I produced regionally specific material that engaged target markets through successful collaboration with the Marketing Department. I forged lucrative customer relationships while developing extensive product and market knowledge to surpass customer expectations. I contributed remarkable efforts in onboarding and coaching new employees to facilitate staff understanding of job requirements. Related Skills: New Employees Onboarding & Coaching, Product Benefits Demonstration, Lead Generation, Presentations Production Following is the highlight of the value that I brought to SunGard K12 Education:☛ I delivered impactful training to business development representatives on product knowledge and lead generation to attain substantial revenue increases.

Fairmont, Wv

7th Grade Reading Language Arts Teacher• Organized differentiated lessons and activities to ensure all levels of intelligence were met.• Collaborated with Inclusion Specialist to improve student achievement in writing and reading.• Created motivating learning environments that captured imaginations.• Helped parents to become more involved in the learning process and improve student writing.• Increased ELA test scores year after year• Communicated clearly and effectively with parents and administration.• Revamped curriculum maps for ELA grades five through eight.• Sustained a safe, respectful, and fair learning environment.• Supported administration by maintaining excellent organizational skills and executive decision making in and outside of my classroom.