AVATA was acquired by Rockwell Automation and merged into Kalypso. The combined capabilities of AVATA + Kalypso + Rockwell are enabling the digital thread that helps businesses transform how they discover, create, make and sell products with Oracle Cloud technology.

Scheduled new home or business installations. • Lead scheduling of development of installation and coordination with local ground crews and underground wire identification.• Created an excellent customer service environment to deal with trouble tickets • Designed daily schedules and routes for four different teams.• Aided with billing invoices.

• Responsible for answering all incoming calls, service requests and scheduling appointments• Assist customers with late night and weekend pick-ups, directions, and customer service-related items.• Office support and employee relations support as needed.

• Responsible for answering all incoming calls and placing all outgoing calls on an eight line switchboard, monitor security cameras. • Assist in patient safety and whereabouts. • Complete daily reports as to facility operation and happenings.

• Administer Medical, Family, and Paternity leave for employees. • Maintain monthly reports to payroll, to adjust for correct payment of persons out on leave. • Calculate and administer employees approaching Extended Disability Leave and Separation dates. • Participate in developing new process and procedures to streamline workloads and account for better accuracy.

• Assisted recruiters and managers in bringing in internal/external candidates for interviews. Coordinated travel arrangements for internal/external candidates, including flight, hotel, limo, and rental car. • Provided interview itinerary, travel itinerary, applications, and directions to candidates. • Trained new employees on scheduling, Lotus Notes, Hire Systems, and Corporate Staffing process.

• Administered insurance benefits, organized and completed annual open enrollment, 401K enrollments, maintained and reported all workers' compensation claims, all automobile claims, property claims, and general liability claims, issuance and maintenance of COBRA, and accounts payable for all insurance providers. • Maintained payroll processing for 300+ employees in 5 different states including commissions, auto allowance, bonuses and deductions. • Administered all personnel files. Including all changes, terminations, transfers and setup of new employee personnel files. • Responsible for month end reports, health insurance checkbook, and month-end accounting journal entries relating to benefits.

• Supervised benefits administration, payroll, worker's compensation claims, accounts receivable, accounts payable, and other office operations. • Managed the writing and continual updating of the BSI employee handbook. • Responsible for administration of personnel files. • Acted as a liaison with employees to make travel arrangements. • Aided in customer request and work order request (utilized to perform customer service needs) and participated in daily customer service functions of the company. • Supervision of administrative assistants.