Responsibilities include: managing the front end, receiving, and store operations effectively for a 20 million dollar storeProvide outstanding customer service and teach those behaviors Input and update Weekly schedules to adjust to sales, keeping within payroll Hire, develop and train all employees, build relationships, and utilize skill Process information/merchandise through computer system and register system Maintain a fair, consistent set of standards as they apply to all employeesAbility to adjust priorities and manage time wisely in a fast-paced environment

Responsible for the day-to-day management of the front end of the store, while overseeing the overall customer experience, ensuring that the front lines run efficiently. Oversee and promote sales contests to achieve goals established by the corporate officeDrive Customer Service by coaching to desired behaviorsSeek opportunities and solutions to improve overall store experience with emphasis on greet, friendliness and speed of checkoutScheduling associates and maintaining integrity in all scheduling functions, ensuring schedules and Payroll budgets are compliant with company standardsProviding leadership through hiring, staffing, training, coaching and developing a store of 128 associates,scheduling of all associates while also maintaining the weekly payroll budget .

Responsibilities include: managing the front end, receiving, and store operations effectively for a 16 million dollar storeProvide outstanding customer service and teach those behaviors Input and update Weekly schedules to adjust to sales,keeping within payrollHire, develop and train all employees, build relationships, and utilize skills Process information/merchandise through computer system and register system Maintain a fair, consistent set of standards as they apply to all employees Ability to adjust priorities and manage time wisely in a fast-paced environment

•Assisted the Finlay Buyer and Planner to develop and execute Exit Strategy for the Bon Ton Jewelry division from Finlay Fine Jewelry.•Partnered with the Finlay IT Department and the Bon Ton Jewelry Operations Manager to trouble shoot any shipping discrepancies.•Weekly conference calls between the Bon Ton Office and Vendors to update on shipping and E Commerce issues.

•Support Diamond Buyer on all day to day projects and initiatives•Analyzed data through RDW 7I; in order to track sales trends and make call outs to Buyers and Planners. •Worked with the Buyer on Seasonal Prototypes to incorporate placement of Best Values and Trend Merchandise.•Worked with the Merchandise Analyst on running the Men’s Business; including financial plans, tracking monthly vendor performance, selecting and testing new product, rolling out of proven items, and reacting to the needs of the business.•Pricing and entering of all new merchandise data into the RMS system.•Worked at our Corporate Distribution Center to help process all memo merchandise back to the vendor’s, and re-allocate all asset merchandise for liquidation

•Analyzed and reviewed sales to select merchandise for the category to be advertised in •Create fact sheets for advertising, and monthly Advertising schedules for the Planner.•Composed monthly newsletters to inform the field merchants on trends and new styles in upcoming ads.