Stacey Donaldson Email & Phone Number

Us Remote

United States

Arranging air, rail, hotel, car and limo reservations via phone, email and chatExchanges using Sabre Quick Exchange and manual using scriptsWorking queuesAdvanced Sabre skillsUsing multiple tools and systems to complete requestsExperience with Cisco Finesse

Tennessee, United States

Processing incoming flower deliveries.Watering plants and assisting customers with questions regarding plant care.Making floral arrangements including center pieces, corsages and boutonnières.

Tennessee, United States

Crossville, Tennessee, United States

United States

Booking air and Amtrak for Meeting and Events via email, spreadsheets and phone requests. Arranging split payments for personal travel and upgrades. Consulting travelers regarding travel requirements including passport and visas.Assisted the PTC Team to assist travelers who had delayed or canceled flights.

Prescott Valley, Arizona, United States

Selling preferred cruise, tour packages and travel insurance for members. Assisting members with passport applications and photo's.Checking members in for flights and printing boarding passes.Setting up new memberships.Cross selling AAA products by providing leads for insurance and car buying.Preparing International Driving Permits.Managing Google Calendar for appointments and final payments.

Prescott Valley, Arizona, United States

Completed modular reset per company guidelines by following a planogram Maintained merchandise presentation by stocking and rotating productsRemoved damaged and out of date goodsAssisted customers with locating merchandise and making purchase decisions.

Los Angeles

Arranged corporate travel for multiple accounts vie email and phone.Completed online bookings with special requests.Set up payment for direct bill hotels.

Phoenix, Arizona Area

Domestic and International travel arrangements for VIP's including air, car, limo and hotel.Working from email and phone requests. Experience using various industry booking tools including Native Sabre and Turbo Sabre.BSP exchanges for Canadian office.

Phoenix, Arizona Area

Provided travel services for premium card members.Sold preferred suppliers to increase agency profitability.Strong international booking experience including air, car, hotel and rail. Exceptional communication skills and customer service experience - received high scores on customer service surveys. Advised customers of current card benefits.High sales - 3rd quarter of 2014 I was number 10 in sales out of 646 agents in CAPs.

Phoenix, Arizona Area

Rating complicated international itineraries, calculating partial refunds, processing ticket exchanges while maintaining high productivity with low overtime. Counseling agents on fare rules and airline restrictions.Strong native Sabre skills.

Phoenix, Arizona Area

Arranging reservations for Honeywell and Intel employees. Assisted in pilot tests for the release of a new booking tool.

Austin, Texas Area

Assisted customers with policy questions.Adding new car's and driver's to existing policies.Payments and reinstated lapsed policies.

Assisted Genband travelers with air, rail, car, limo and hotel reservations. Recovered unpaid revenue from vendors who owe Genband commissions.Negotiated contracts for discounted rates at international hotels.Reviewed international records for lowest fares and most efficient routes.Arranged groups, room blocks, meeting space and event planning.

Coordinated travel arrangements Inter Public Group, EDS, Cisco Systems, Fidelity Investments, Northrup Grumman and Honeywell.Resolved customer service issues and assisted clients with billing questions and refunds. Prepared weekly invoice reports on Excel for Latin American Travel Managers at Cisco Systems.Supported online customers with web navigation and technical issues on various American Express web sites.

Assisted Executive and International Travelers at Honeywell with all travel needs.Trained new agents and distributed information from management to the agents.Performed all team leader duties and assisted orther departments with ticketing, customer service, distribution and deliveries.

Assisted Ernst & Young wiht domestic air, car, limo and hotel reservations and international arrangements for IBM.

Onsite agent in the Alltel travel department.Arranged domestic and international travel reservations, issued tickets and entered travel profiles into the airline system.

Reservations for corporate and leisure customers, including packages, tours and cruises.Processed tickets and prepared FedEx shipments.Prepared weekly airline sales reports.Researched unpaid commissions.

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