*Extensive experience partners with sales to secure customer references*Skilled at identifying customers who align to engagement & marketing opportunities*Excellent communication & writing skills to promote customer reference base*Consummate team player who enjoys mentoring by sharing 20+ years of experience with colleagues

*Adept at maintaining more than thirty+ customer accounts with high satisfaction scores resulting in successful product reference opportunities*Experienced working across all aspects of the customer lifecycle to understand challenges and aid in the decision making journey*Successfully managed all aspects of customer focused programs; 1: many, C-Suite, Oracle OpenWorld

*Helped define strategy and goals of each program component, managed budget, timelines and oversaw variety of ventdors while maintaining virtual stakeholder participation to deliver high-quality customer experiences*Co-created and managed the Oracle Excellence Awards program: content, nomination forms, judges and compliance regulations. Managed all communications and coordinated onsite event with over one hundred nominations resulting in multiple winners across industries from around the world

*Competently worked simultaneously with sixty top partner accounts and all stakeholders*As part of Oracle's sustainability commitment, I was actively involved in the creation of the partner portal (Oracle OpenWorld Partner Lounge) to highlight collateral and marketing campaigns with targeted branding strategically aligned to events and (most importantly) product launches*For the benefit of our top partners, I successfully managed regional and corporate seminars throughout North America as well as sports marketing events such as The Masters, The Byron Nelson Golf Tournament and Oracle's VIP Suite at Madison Square Garden

•Managed fifteen customer accounts valued at $4.2B•Achieved client loyalty through quality, productivity and proactive management while successfully converting sensitive customers to referenceable customers•Contributed to the RFP (request for proposal) processes by leveraging my client accounts as references for new business. •Transitioned $2.5B+ trust, against strict time/date deadline, with no adverse tax liability to client •Primary contact regarding daily cash flows and bank resources to meet deliverables, based on in-depth understanding of client requirements.