Staci Adams Email and Phone Number

ECE Department Activities- Manage reports, special projects, student file folders and program of studies. I register students for courses, manages special approval and graduate applications for domestic and international students. I manage a variety of scholarship applications departmentally. I track all graduate applications in Target X, Cognos, Banner, and excel spreadsheets for marketing purposes. Oversee the qualifying exam process for potential Ph.D. students.I coordinate orientation and registration each semester. Keep in constant communication with students. I manage academic probation holds, and any special conditional requirements for all graduate students. TRCLC Center Activities- Monitoring and managing incoming actions and requests from Project Investigators upon completion. Working with internal reviewing services regarding routine federal audits and internal/external reviews of a national transportation concern; i.e, fiscal efficiencies and organizational structure that are reviewed by prominent research officials at the USDOT. Tracking routine deadlines initiated by TRCLC Director, and USDOT Research Director and internal reviews by Project Investigators, Associate Professors and other University officials to ensure timely submission of responses and actions. Working closely with senior research officials and others by implementing and evaluating governmental contracts, research project, and internal operational systems, such as correspondence management, information tracking among pertinent offices and USDOT federal officials, and internal/external communication flows.Coordinating routine events hosted by officials, including major conference planning with internal staff, and completing all steps required within an event management process, including facilitating selection of the event time, developing a formal agenda.

• Manage and supported workplace giving campaigns within businesses and organizations throughout Kalamazoo County and the Greater Battle Creek area. • Provide administrative support that included detailed financial transactions• Prepare campaign documents, mailings and printed materials.• Strong Excel spreadsheet, and data mining skills• Ability to verify alpha and numeric data and interrupt results.• Training in fundraising skills, including project planning and account management

I work remotely at a National Level. Responsible for the entire Western Region of Feeding America’s National Produce Program. Educate food banks produce sourcing staff best practices and training opportunities within the network. Coordinate planned/shared produce load opportunities between food banks, monitoring process from ordering, through delivery/invoicing, to member satisfaction/quality. Track and periodically reports on program performance/pounds cost per pounds, donations by commodities, category, member participation and other pertinent metrics. Resolve donor and member issues related to produce orders allocations, and transportation/logistics. Travels to trade shows

Worked at the Cooperate Billing Office At Spectrum Health. I verify and bill primary and secondary insurance carriers such as Medicare, Medicaid, Medicare Supplemental Insurance, Workers' Compensation, Auto Insurance, Individual, group, Self-insured, Health maintenance organizations (HMOs), Preferred Provider Organizations (PPOs) and CHAMPUS plans. I verify insurance information in 5 different on-line insurance verification programs such as CHAMPS, WEB-DENNIS, REV-RUNNER, PRIORITY HEALTH, and EPIC. I have excellent knowledge of Cerner, Epic, and Health Quest medical programs.

Prospecting new accounts, making with key individuals, obtaining quote opportunities, upgrading business accounts, assimilating new customers into the organization, and retaining current customers. I evaluate the adequacy of customer service support to meet the customer specific needs. This may entail, price monitoring, delivering accuracy, and customer specification requirements. In 2007 I had a gross income of over $65,000 USD based on 100% commission.

Licensed Insurance Agent. Provided insurance quotes and sales for preferred group members. Assisted in other duties such as underwriting, procedure development and customer service sales training. Achieved consistently high client satisfaction ratings and sales goals.