Staci Doss

Staci Doss Email and Phone Number

Cancer Call Center Representative @ University of Michigan
Flat Rock, MI, US
Staci Doss's Location
Flat Rock, Michigan, United States, United States
Staci Doss's Contact Details
About Staci Doss

Accomplished, dedicated, and energetic Warehouse Associate with 15+ years of diverse, rich and progressive experience in Parts, Service, Logistics in an OEM Automotive and Small Parcel Transportation setting. Seasoned in analyzing, evaluating, and improving organizational processes with a proven track record of leading multiple teams in fast-paced setting with evolving deadlines while managing daily operations. Hands on team collaborator with excellent interpersonal, communication, analytical, and problem solving skills focusing to improve quality, productivity, and efficiency.Areas of expertise include:Distribution and Warehouse Operations | Customer Relations | Logistics and Supply Chain | Team Leadership and Mentoring | Quality | Training and Development | Continuous Improvement | Warehouse Management Operation Systems | Health and Safety Compliance | Marketing and Merchandising | Supplier Relations | Process Adherence

Staci Doss's Current Company Details
University of Michigan

University Of Michigan

View
Cancer Call Center Representative
Flat Rock, MI, US
Website:
umich.edu
Employees:
10
Staci Doss Work Experience Details
  • University Of Michigan
    Cancer Call Center Representative
    University Of Michigan
    Flat Rock, Mi, Us
  • University Of Michigan
    Cancer Call Center Representative
    University Of Michigan Mar 2017 - Present
    Ann Arbor, Michigan
    Represent the University of Michigan Hospitals to deliver the best Patient Care possible.• Demonstrate the ability to work in a fast pace environment and to multi task by answering complex calls while ensure a quality conversation with Customers.• Interact with a diverse population on the calls and in a team setting.• Follow all protocols for scheduling and rescheduling including protocols for Red Calls and other urgent matters.• Adhere to high standards of Personal and Professional Conduct as a representative of the University of Michigan Hospitals.• Use and demonstrate effective verbal and written communication skills.• Ability to learn and become proficient in medical terminology and became knowledgeable of a range of cancers.• Active team member of the Maize Team, in which, great customer service is achieved
  • The Home Depot
    Freight Team Memeber
    The Home Depot Oct 2018 - Dec 2019
    Woodhaven, Michigan
    Process and unload all Inbound Goods and Merchandise for one of the Largest Home Depot Retail Stores.• Execute the unloading of Inbound Trucks in an efficient matter. • Reduce and eliminate unnecessary cost with quality and no damaged goods.• Organize and sort merchandise in an organize way to deliver to the floor for stock keeping and replenishing.• Lead and mentor less experienced and seasoned employees.• Adhere to all safety procedures and policies.
  • Calder’S Dairy And Farm
    Store Manager/Tour Guide
    Calder’S Dairy And Farm Aug 2012 - Mar 2017
    Carleton, Michigan
    Oversaw the Dairy Store Operation while coordinating and performing all the Farm Tours and Events.• Created and maintained customer relationships by ensuring a positive customer experience while providing quality products and service.• Resolved customer complainants to ensure concerns were met and their visit was satisfactory.• Plan and coordinate daily work schedule and work load.• Communicated daily work directives.• Developed and trained employees.• Confronted employees falling short of requirements.• Dealt and resolved with conflicts between individuals.• Developed and maintained supplier relations.• Marketed and merchandised Store Goods and Merchandise.• Identify opportunities for continuous improvement and implement strategies.
  • Ups
    Loader/Packager
    Ups Sep 2015 - Feb 2016
    Monroe, Michigan
    Responsible for loading Outbound Trucks for delivery of small parcels.• Sorted and loaded packages for Drivers (Internal Customer) in an efficient matter, prioritizing Driver’s downtime in the delivery of the goods.• Ensured there was no miss sorts of packages so that the goods would be delivered to the end Customer on time. • Adhere to all safety procedures and policies.
  • United States Postal Service
    Rural Postal Carrier
    United States Postal Service Aug 2012 - May 2013
    Petersburg, Michigan
    Executed the delivery of mail in an organized and efficient manner. • Provided excellent service to the customers of the United States Post Office.• Demonstrated leadership by assisting other Carriers when my route was completed early.• Developed route and distributed mail to enhance delivering time.• Maintained safe Driving Record.
  • Jgm Properties
    Independent Home Inspector / Field Agent
    Jgm Properties Oct 2008 - Sep 2012
    Marine City, Michigan
    Oversaw all Field Operations and Home Inspections.• Represented the Bank in the field to handle difficult communication between the Bank and their customers regarding their mortgage.• Ensured all inspections performed were completed on time with quality information provided by to the Banks.• Planned and Prioritize daily work load and delivered to short deadlines while working independently.
  • Ford Motor Company
    Warehouse Attendant
    Ford Motor Company Aug 1999 - Feb 2006
    Romulus, Michigah
    Responsible for picking and packaging replenishment orders of service parts at Parts Redistribution Center.• Operated several types of PMHV Equipment.• Picked Service Parts (over 28,000 Part SKUs) and fulfilled orders for the Ford Customer Service Division for Depots and Dealerships across the U.S., Canada, and Mexico.• Ensured the Right Part, Right Quantity, and for the Right Customer was fulfilled with no error.• Adhere to all safety procedures and policies.• Training and developed new employees on Warehouse Management Operating Systems.• Valued Team Leader that ensured processes and procedures were followed.

Frequently Asked Questions about Staci Doss

What company does Staci Doss work for?

Staci Doss works for University Of Michigan

What is Staci Doss's role at the current company?

Staci Doss's current role is Cancer Call Center Representative.

What is Staci Doss's email address?

Staci Doss's email address is st****@****pot.com

Who are Staci Doss's colleagues?

Staci Doss's colleagues are Linda Miner, Alex Jreisat, Md Rafiul Abdussami, Pa Houa Xiong, M.s., Arianna Guri, Scott Mcclellan, Kendra Singleton.

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