Summary of Capabilities My skills are great service orientation and thus detect any needs of our clients, leading teams and managing stress. Great leadership with a very good experience teamwork and networking, proactive, good personal and interpersonal relationship, high level of commitment, responsibility and motivation for professional development, in addition to easily empathize with people establishing a relationship confidence and security. My main employment challenges have been interacting with various audiences and continually bring up situations of high complexity, emphasizing teamwork and leadership *Over 6 years of experience in International Trade and in the area of customer service *Experience in direct care of clients import, export and high complexity with critical cases*Noted for meeting the annual goals and good customer service, making reservations and bookings on time, and issue of documents, worker on highly motivated team, ability to deliver on time with assignments and work under pressure. *Knowledge of software INTTRA (Maritime), ISIDORA (Aerial). *Knowledge of Bank software: FISA and AURIS. * Languages: Fluent English *American Visa: B1/B2 Expiration Date: October 2022