- Coordinate compliance and operational tasks in support of non-interventional research activities- Manage compliance activities related to publication development- Coordinate contracting and budget management activities related to confidentiality and consultant agreements- Train and mentor newly hired Publication Coordinators- Assist with the development and planning activities for scientific meetings and congresses- Conduct transparency reporting on a quarterly and ad-hoc basis- Track and manage external facing SharePoint sites- Facilitate ad-hoc requests, including creating job aids/checklists and developing training guides/presentations- Track project timelines and deliverables and follow-up on action items- Troubleshoot issues as they arise and work to bring to timely resolution- Adherence with all applicable compliance requirements

- Reviewed contracts for global medical experts to confirm accuracy and completeness.- Created programs within proprietary systems to organize, track, and maintain contract and medical expert information.- Central point of contact for global medical directors to ensure proper classification of all medical experts.- Audited all programs to ensure accuracy and global compliance.- Developed daily processes for the global support team and train in those processes- Assisted in the creation and improvement of the digital Adobe Sign process for global medical directors

- Accurately and promptly collecting all pertinent information at the initial point of registration to ensure the proper billing process occurs which will enhance timely cash flow and reduce the days in accounts receivable- Keeping supervisor abreast of any backlog- Assisting with the orientation & training plan for new employees- Coordinating communication between patients, family members, medical staff, administrative staff, or regulatory agencies- Interviewing patients or their representatives to obtain pertinent information to register the patient for the service- Maintaining knowledge of network services and resources available to patients- Handling patient inquiries or complaints or send to appropriate medical staff members and follow up to ensure satisfactory resolution- Explaining policies, procedures, or services to patients using medical or administrative knowledge- Reading current literature, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field- Analyzing patients' abilities to pay to determine charges

- Verifying patient demographics in HIS and input all necessary corrections.- Verifying health insurance coverage, including all supplemental coverage, for all outpatient accounts using payer websites when possible according to established procedures and timeframes- Utilizing knowledge of insurance carrier requirements to ensure patient eligibility and adequacy of benefits.- Obtaining required patient & insurance data elements as outlined in the Registration Documentation Standards.- Obtaining precerts, referrals and all other appropriate documentation for accounts according to established procedures and timeframes when required by the insurance carrier for proper reimbursement.- Interacting with Physician offices when needed to obtain precerts- Attempt to secure all scheduled accounts one business day prior to admission or day of service.- Attempt to collect co-pays on all outpatients as governed by the Third party payor.

• Provide excellent customer service by checking patients in and out of office• Identify and collect co-payments, schedule appointments and verify insurance to reduce possibility that scheduledprocedures will be cancelled• Direct referrals to appropriate departments and verify when completed• Work with patients having difficulties obtaining referrals• Identify charts for scanning project and assure that all documents identified have been scanned and placed inpatients chart• Offer assistance to other staff members when office is busy• Assist all providers with billing/coding for all triage, labor and delivery, surgery and consultations

• Provide excellent customer service at Clinic to ensure all patients are well attended.• Identify patient needs by completing scheduling procedures, labs or specialty referrals.• Work with insurance company liaisons identifying procedures requiring prior authorization for eligible reimbursement.• Maintain and operate EHC (Electronic Health Record) to ensure all documents are handled based on HIPPA requirements.• Work with insurance carriers during HEDIS and review charts to identify patients needing additional testing to meet CMS guidelines.• Facilitated the management in completing general formalities related to the patients such as insurance and medical report

• Manage administrative functions of physical therapy office including organizing therapists' appointments, billing insurance companies and patients for treatments, and obtaining insurance authorization for visits• Perform all standard office duties including greeting patients, obtaining referring physicians' physical therapy orders, verifying insurance eligibility, and scheduling and confirming appointments• Code records by following prescribed coding standards such as ICD-9 and CPT