Stacy Duncan Email and Phone Number

• Collaborate with business partners to bring key products and system enhancements to marketo Member of the core team responsible for product projects to include Aflac Hospital Advantage, Aflac Accident Advantage, and the Aflac Plus Rider• Facilitate Joint Application Development (JAD) sessions with multiple business customers and ITo Responsible for coordinating sessions with members from each impacted system as well as IT and Product Development partners in order to gather the requirements needed for a new product design• Document business requirements for multiple systems, states, and productso Keep up with multiple initiatives in order to meet all deadlines for changes requested from the DOI (Department of Insurance), Actuarial, or Product Development requestso Coordinate and conduct formal reviews of business requirements documentso Consult with IT and testing partners to elevate software change requests to production• Conduct formal walkthroughs of business requirements with stakeholderso Create and present changes to impacted business areas and training/documentation areas in order to communicate training and documentation needed for new product• Review and implement new processes to increase operational efficiencyo Flow out current state processes and determine if changes can be made to increase efficiencyo Create future state processes and communicate them to leadership

• Maintain a distribution list of approximately 300 volunteers• Communicate volunteer needs for 30 horse shows per year• Ensure all volunteer roles are filled for each show• Coordinate what volunteer roles are needed and how many we need for each show• Provide any training needed for a volunteer new to a role• Ensure all volunteers have tools they need to perform their job