Stacy Hartman Email & Phone Number

Alpharetta, Georgia

Alpharetta, Georgia

• Managed and retained several multi-milllion $ national accounts simultaneously• • Ensured an understanding of contract terms and deliverables and provided ongoing coaching to the field organization• Participated in quarterly and annual reviews, identified revenue growth opportunities, and offered ideas during the sales process for multi concept solutions• Provided internal and client reporting• Supported implementation of innovations and initiatives driven by the customer and/or Strategic Account Managers• Supported RFI/RFP process as needed• Provided expertise regarding employment issues and challenges by serving as an information resource and solutions provider to field and client• Monitor days sales outstanding (DSO) and serve as liaison between field and the accounts receivable department

Alpharetta, Georgia

Manage several large national accounts simultaneously• Selected as one of the few account managers that traveled to their client’s HQ to meet with them• Took over a large national account that was on the verge of terminating their contract, turned it completely around, and managed to get them to increase the size of their contract with Adecco• Work with various internal stakeholders to formulate strategies for program retention and sharing of best practices to drive client growth in scope and revenue.• Helped develop a more efficient process for the organization and delegation of tasks amongst my team• Head liaison and administrator for national contracts, ensuring contract SLAs are met, and handling client order management. • Build strong relationships with large national account client contacts.• Diffuse client issues as they arise to ensure exceptional customer service is achieved

Alpharetta, Ga

Alpharetta, Ga

Searching for Anesthesia providers to fill locum tenens needs around the US.• Voted by our clients in Q2 2015 as best customer service provider out of all my co-workers• Make 70+ cold and warm calls per day in order to generate sales leads for executives to bring on as our clients• Contacts clients to qualify them, sell our services and inquire about needs for locum tenens coverage• Collaboratively works with assigned Account Executives to assist with business development of their territories to maximize opportunities and generate activity with clients• Researches internet job boards and postings to find potential sales opportunities and contacts clients to convert into potential revenue• Maintains and develops new and existing client relationships• Sends appropriate targeted marketing materials to clients and follows up appropriately• Follows up with clients on a regular basis to ensure their customer satisfaction• Covers for Account Executives as needed.

• Interact and communicate with physicians regarding patient performance and test results• Administer non-invasive cardiopulmonary exercise tests (CPET/CPX) with respiratory gas measurements (VO2, VCO2, VE, etc.), pulmonary function tests, and resting metabolic tests in a medical clinic.• Manage patient test data.• Calibrate and perform biological and mechanical quality control on equipment.• Troubleshoot equipment.

Alpharetta, Ga

Ensure staffing is correctly scheduled to ensure the facility is always ready to provide services for clientsTrain new employees on company policies, processes, procedures, job responsibilities, and expectationsProvide clients with information about company’s nutritional products and services in order maximize company profit and client satisfactionResponsible for opening and closing the facility to detailed standardsGreet, converse, and field questions from current and prospective clientsMaintain and replenish facility inventory and stock

Roswell, Ga

Develop strategic initiatives to help drive growth of the fitness divisionDraw up marketing literature for sales reps to disburseDesin corporate fitness programs for small and large corporate classesContact and meet with human resources/decision makers on implementing a fitness program for their employeesRun bootcamps, train private clients, and provide nutritional/fitness advice to help them meet their athletic/fitness goalsSupervise, direct, train, and evaluate staff and their schedules to guarantee client satisfaction and employee growth

Roswell, Ga

Perform a variety of receptionist and clerical duties which includes: greeting customers, order entry, record assembly and release of information. Responsible for greeting patients, answering basic questions regarding exams, answer phones, process orders quickly and accurately. Diffuse customer grievancesCommunicate effectively with all levels of customers and hospital personnel including doctors and executivesProcess medical and insurance billing, collections, and patient data entry/files.Ensure all office practices are adhered to in order to meet all required compliance laws

Atlanta, Ga

Used Quickbooks and CRM database(Mind Body) to process accounts payable/receivable, employee payroll, corporate books, invoicing, monthly reconciliations, and guarantee customer satisfaction/retentionEnsured over 250 classes per month are properly staffed, coordinated staff meetings, and addressed client grievancesLead marketing programs using social networking tools and weekly newslettersLead sales initiatives/converted walk-ins to long standing clientsPrimary gateway for all potential and current customer contact: greets walk-ins, provide customers with tours of establishment, answers and directs phone calls, answers and directs email

Roswell, Ga

Created and lead various sales and public relations campaigns that led to a 20% increase in clienteleSupervised, directed, trained, and evaluated staff and their schedules to guarantee client satisfaction and employee growthEducated members on the proper technique for all exercises and Olympic/Power liftingEnsured clients remain in good standing by maintaining accounts receivable database and online CRM systemWorked with Roswell High School Varsity Boys and Girls Lacrosse teams on Strength and Conditioning, Speed and Agility

Roswell, Ga

Created and lead various sales and public relations campaigns that led to a 20% increase in clienteleSupervised, directed, trained, and evaluated staff and their schedules to guarantee client satisfaction and employee growthEducated members on the proper technique for all exercises and Olympic/Power liftingEnsured clients remain in good standing by maintaining accounts receivable database and online CRM systemWorked with Roswell High School Varsity Boys and Girls Lacrosse teams on Strength and Conditioning, Speed and Agility

Alpharetta, Ga

Developed and implemented long-term and short-term fitness plans according to each client’s specific needs using multiple techniques: weights, aerobic, anaerobic, plyo/isometricsAdvised client’s on appropriate eating habits and nutritional regimens to reach their fitness goalsCoached clients mentally and physically to maintain personal motivation to reach their personal fitness goalsUp-sold current and new clients to purchase extended contracts, nutrition plans, and membership perks

Roswell, Ga

Developed and implemented long-term and short-term fitness plans according to each client’s specific needs using multiple techniques: weights, aerobic, anaerobic, plyo/isometricsAdvised client’s on appropriate eating habits and nutritional regimens to reach their fitness goalsCoached clients mentally and physically to maintain personal motivation to reach their personal fitness goalsUp-sold current and new clients to purchase extended contracts, nutrition plans, and membership perks

Tallahassee, Florida Area

Performed initial triage of patients: took blood pressure, took patient notes, obtained patient weighPosted ICD-9 and CPT codesAnswered incoming calls, greeted patients, verified insurance, patient scheduling, checked patients in, filing and pulled chartsComforted patients by anticipating patients' anxieties; answered patient's questions; and maintained the reception area.Obtained revenue by recording and updating financial information; recording/collecting patient charges; filing, collecting, and expediting third-party claims.Maintained business office inventory and equipment and anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

Tallahassee, Florida Area

Lead community outreach and public relations programs that led to the largest membership of any team in the nation in less than 2 yearsSuccessfully integrated two separate teams that had a history ill willDesigned and implemented effective training programs that lead to National championsCoordinated fund raising campaignsTook minutes and directed team meetingsCoached all ages and personality types successfully to create an enjoyable and productive atmosphere for everyone

Bachelor Of Science, Health And Exercise Science

Aa, Health And Exercise Science