As a community navigator I assist individuals with eliminating barriers to employment by guiding them through the often complex network of services, such as employment resources, housing assistance, food programs, mental health support, and more. Asses clients' needs, provide information about available resources, assist with applications and paperwork, advocate on behalf of clients, and offer ongoing support and follow-up to ensure clients receive the help they need. Bridge between individuals and the services that can address their specific needs, ultimately helping to improve overall well-being and quality of life within the community.

In my role as Manager of Grants at CareerSource Palm Beach County, I lead and manage grant-funded programs, ensuring compliance with federal, state, and private funding requirements. My responsibilities include researching and identifying new funding opportunities, collaborating with internal teams and external partners to develop grant applications, and monitoring the financial administration of awarded grants.Key responsibilities and accomplishments include:Managing the Hope Florida, Get There Faster Veterans and Spouses, Apprenticeship Navigator, and Boat Show Gives Back grants.Conducting Go No Go Assessments to evaluate grant opportunities.Researching, writing, editing, and submitting fundable grant applications.Successfully serving as the lead team member for the Community Action Program (CAP) grant funding initiative and the Entrepreneurial Program of Work (EPOW) grant.Managing the recruitment and support of 10 participants in the EPOW grant, guiding them from initial enrollment to small business start-up.Providing career services such as resume preparation, interview skills, and job coaching.Representing the organization on committees and at events to promote workforce development and CareerSource Palm Beach County programs.Ensuring compliance with grant regulations and overseeing audits and reporting conducted by grantors.Coordinating with the CFO and Director on financial administration, budget development, and grant compliance.

As a Senior Career Consultant, I lead the delivery of comprehensive career counseling and employment services. My role involves developing individualized career plans, providing job search assistance, and conducting workshops on resume writing and interview skills. I collaborate with local businesses to identify employment opportunities and connect job seekers with potential employers. Additionally, I manage a caseload of clients, ensuring they receive the necessary support to achieve their career goals, and maintain detailed records of their progress. My position also includes coordinating with community partners to enhance service delivery and participating in outreach activities to promote available programs and services.

In my role as a Career Consultant at CareerSource Palm Beach County, I provided comprehensive career counseling and employment services to assist clients in achieving their career goals. My responsibilities included developing individualized career plans, conducting workshops on job search strategies, and providing resume writing and interview preparation assistance. I collaborated with local businesses to identify job opportunities and match clients with potential employers. Additionally, I maintained detailed records of client progress and coordinated with community partners to enhance service delivery.

As a Life Coach specializing in career coaching and resume writing, I provided clients with personalized guidance to help them achieve their professional goals and enhance their job search strategies. My responsibilities included:Career Coaching: Assisting clients in identifying their strengths, interests, and career aspirations. Conducting one-on-one coaching sessions to develop tailored career plans and set achievable goals. Offering support in career transitions, skill development, and overcoming workplace challenges.Resume Writing: Crafting compelling resumes that highlight clients' skills, experiences, and achievements. Ensuring that resumes are tailored to specific job opportunities and align with industry standards. Providing guidance on writing cover letters and optimizing LinkedIn profiles.Job Search Strategies: Equipping clients with effective job search techniques, including networking, utilizing job boards, and leveraging social media. Preparing clients for job interviews by conducting mock interviews and providing constructive feedback.Workshops and Seminars: Conducting workshops and seminars on career development topics, such as job search strategies, interview preparation, and professional branding. Facilitating group sessions to help clients build confidence and improve their employability skills.Client Support: Offering ongoing support and motivation to clients throughout their job search and career development journey. Monitoring progress and making adjustments to coaching plans as needed. Celebrating clients' successes and helping them navigate setbacks.

As a Career Services Expert I provideed virtual outplacement solutions to corporations as well as career transition services to private individuals using a personalized and customized approach ensuring quality service offerings in rapid turnaround time frames.

As an executive leader of Dragon Career Services, a start-up resume writing and career management enterprise, I succeeded in driving significant revenue growth and giving a competitive edge and unique value as a professional career coach, resume writer manager, and operations manager. Working hand-in-hand with the CEO, we have headed full-phase launch operations and brought the company to being one of the highest rated resume companies with multiple online e-commerce platforms.We prided ourselves in enabling our customers to acquire interviews for their ideal future jobs by producing superior career campaign management tools including resumes, optimized LinkedIn profiles, cover letters, interview coaching, career coaching, and a resume distribution service. We also partnered with industry leaders and authoritative subject matter experts in the career management field.Currently I manage 25+ writers, a sales force, direct and digital marketing campaigns, brand awareness, operations, and HR initiatives of Dragon Careers. I am proud of the explosive growth we are achieving and look forward to introducing the company’s offerings and leading-edge services on a global scope.

As an Employment Consultant, I provided job training, employment placement services, career coaching, resume writing, and additional community-based programs for a diversified demographic, including people with disabilities. I was proud to also hire and support United States veterans for our programs. Within my work, I continually strived to maintain our mission statement: “Gulfstream Goodwill Industries, a private non-profit organization, assists people with disabilities and other barriers to employment to become self-sufficient, working members of society.”It was rewarding to bring my career services and career campaign management acumen to an underserved population, of which could not normally afford such support. I continue to implement this passion and humanitarian approach into my current work with Dragon Career Services, from clients ranging from entry-level to c-level executive.

As an Executive Career Coach and Client Administrator, I coordinated the end-to-end client support process including career document preparation, initial market research on potential employers, and mailing of documents.I provided coaching in networking/follow-up, interviewing, and salary negotiation strategies while managing 50-100 multinational clients simultaneously with world-class customer service. I also oversaw, supported, and mentored a five-person career coaching team in delivering services to new and existing accounts. Initially, I was recruited to enhance process flow for client account management in an innovative, start-up environment.

With Allen and Associations, I was rapidly promoted to a newly-created position based on changing business demands, involving the administration of 100+ client accounts and supporting clients in achieving their personal and career goals.I coordinated and handled coaching sessions for follow-up, interviewing, salary negotiation, and career transition techniques. I also facilitated training to the sales force and coached them in client management skills.I garnered recognition for taking over 2,000 accounts per year from sales personnel who left the company while acting as account manager, collecting outstanding payments, and ensuring ongoing support. I also initiated communication with 50 leads and delivered 30-60 minute sales presentations daily to register potential clients for career management services.In doing so, I contributed $20K in revenue per month, adding 20 new accounts on average.