Manage multiple modules in a SaaS Pharmacy Benefit Management (PBM) platform and support service offerings.Gather requirements on client and internal stakeholder feature requests and collaborate with engineering teams on feature refinement.Maintain client-facing API documentation and create product workflow documentation for Scrum and Support team reference.

Managed multiple advertising products including a rich content SaaS ad landing page, sponsored products and Content Management System (CMS) on over 70 grocery retailers including large US chains: Albertsons, ShopRite, Harris Teeter and Giant Eagle.Lead distributed Agile development teams in translating the product vision and roadmap, defining feature acceptance criteria, refining and prioritizing the backlog.Coordinated with Product Management on market research, product roadmap, feature requests, release plan and go-to-market strategy.

Managed grocery eCommerce platform products and innovative Consumer Packaged Goods (CPG) solutions. Worked directly with CPG partners to design solutions.Managed and refined distributed Agile software development team process including methods of coordination with UI/UX and Business Intelligence teams.Oversaw Junior Analysts and provided mentoring for new Systems Analysts.

Designed, implemented and maintained business websites. Assessed website requirements with non-technical stakeholders.Organized website hosting and trained stakeholders on basic website maintenance.Architected database changes and designed user interfaces for existing content management application.

Web application consulting with a focus in healthcare and sports sectors.Ascertained client application requirements, design and implementation needs.Actively involved in decisions regarding company goals.Participated in sales meetings and creation of marketing media.

Managed engineering team creating custom Internet and intranet applications using Microsoft tools.Acted as technical contact for the sales team by participating in sales calls, writing proposals and coordinating technical education meetings.Participated in strategic meetings to determine company direction.Worked directly with corporate clients and small businesses to determine application requirements, design and implementation needs.

Used Object Oriented design and Client/Server programming techniques to develop a subsidized housing management software package. Maintained multimedia software package and assisted in script editing.