• Advancing a team of 9 contractors through successful oversight and compliance of the national SIMLearn program serving 171 VHA medical centers. • Optimizing instructional programs for interprofessional instructors and learners of VHA clinical staff. • Transforming clinical nursing practice, curricula, and clinical simulation workflow for Health Education Specialist Team. • Directing simulation activities to identify latent system hazards as well as risk mitigation, classification, and reporting through the American Heart Association. • Piloting mock code simulation, instructor monitoring, and site evaluation of national resuscitation to improve program outcomes of affiliated VHA medical centers.

• Formulating management strategies and effective multidisciplinary communication of 24 medical staff resulting in improved clinical outcomes• Aligning nurse leadership for staff and patients of a 40-bed acute care unit resulting in increased patient satisfaction.• Mobilizing effective collaboration for inpatient care management in departments including MRI, medical-surgical, progressive care, orthopedics, and rehabilitation leading to timely delivery of patient care.• Supervising the training, recruitment, and education of graduate nurses to increase team productivity.• Facilitating the execution of disease-specific care, following-up on effectiveness and re-assessing care plans at regular intervals to attain care plan goals.

• Cultivating the design, delivery, and continuous improvement of educational programs, as well as ongoing learning opportunities across 7 multidisciplinary teams. training• Initiating a variety of teaching methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of learning paths.• Creating, facilitating, and moderating webinars and virtual learning sessions to engage over 1,000 team members. • Establishing and executing strategic communication plans to deliver company-wide communications to connect and increase employee engagement scores within the organization• Applying instructional design and adult learning theories to learning materials and effective professional development programs.• Identifying graphic design concepts and software to create multimedia infographics, learner guides and presentations to increase learner adoption and implementation of educational objectives.• Guiding departmental meetings, operations forums, and health center visits as needed to identify the educational and development needs of the organization.

• Project management of clinical recovery for health centers by leading interdepartmental collaboration of pharmacy, purchasing, and operations to identify and implement evidence-based safety precautions.• Chaired leadership and organization clinical recovery team meetings and follow-up action items towards key deliverables and emergent organizational objectives.• Closed gaps between corporate and remote health center education and clinical communication modalities.• Revamped and executed learning paths for chronic disease management tools to increase quality metric scores to target benchmarks. • Engineered clinical training materials with subject matter experts utilizing a variety of adult learning methodologies, techniques, and concepts to maximize adoption and implementation of educational programs.• Created, facilitated, and moderated scalable clinical webinars and virtual learning sessions on medical research topics for 180 participants per week in a one-to-many approach.• Customized 4 SharePoint sites to ensure effective information flow and access to educational materials which increased adoption at 200 remote health centers.• Designed and developed 12 learning management system modules for remote health center EMR training.• Directed 5 cross-functional teams to provide and deliver innovative educational multimedia content.• Moved provider and health center engagement in Webinar attendance from yearly to weekly over 9 months to increase timely access to emergent information.• Established, designed, and delivered strategic clinical communication emails to over 1,000 clinical team members increasing team member engagement in organizational objectives.• Applied instructional design methods to remote training tools to deliver scalable content designed to promote adult learning and clinical learning deliverables across 7 departments.

• Established care coordination program to address employee population, work environment, and client wellness programs for 48 on-site health clinics.• Designed the implementation of population health management tools using SQL software and Visual Basic tracking tools to monitor select patients at high risk for complications related to gaps in care for chronic diseases such as diabetes, hypertension, and hyperlipidemia. • Refined on-going relationships with clinic team members, provide in-services, educate on best practices, client incentives, and evidence-based, disease management processes. • Coordinated multi-disciplinary teams and provided regular reports on areas of opportunity to the Provider, the Director of Client Services and the Wellness Director on data tracked in the disease management and preventative care programs.

• Delivered one-on-one telephonic and onsite coaching to over 1,100 patients seeking to achieve improved health and well-being by reducing employer health care costs.• Facilitated behavior change aimed at reducing or eliminating high-risk behaviors utilizing motivational interviewing, and strength-based goal setting to decrease the financial impact of co-morbidities.• Applied evidence-based strategies and guidance during coaching sessions which improved health outcomes, engaged patients, and ensured a high level of patient satisfaction.• Formalized ongoing quality assurance and training meetings with over 30 team members and health center staff to increase implementation of best practice guidelines.• Created, and delivered strategic health education materials, programs, and presentations to establish the adoption of care coordination services at 18 health centers.