My current role entails completing client implementations using our proprietary API technology, training new clients, creating and maintaining product documentation, providing client support, and troubleshooting any issues and errors that may arise. This requires excellent written and oral communication skills, along with attention to detail. I utilize FreshDesk to manage client requests and I schedule kickoff calls and demos by using Microsoft Teams. I also have an extensive background in office administration. I am able to professionally answer phones, relay messages, respond to e-mail requests, send faxes, collect and record payments, make copies, stay organized, utilize spreadsheets, and complete tasks at hand.Graphic Design and Media Experience:*Adobe Creative Suite: created and edited logos, graphics, business cards, and marketing handouts*Crafted a logo for a local law firm, as well as a new letterhead and business cards for the firm*Created and modified web-sites and blogs*Created PowerPoint presentations for multiple purposes: sales presentations, product demonstrations, educational webinars*Recorded and edited product/service demonstrations with voiceoversSpecialties: Written and Oral Communication Skills, Customer Service, Organization, Self-Starting Tasks, Proofreading, and TroubleshootingPrevious Experience in Different Industries:*Wedding and Event Management: I also have experience with wedding and event coordination, grand opening management, and destination wedding management, as well as local wedding direction and coordination. I have managed nearly 100 weddings and events and always make sure to maintain positive vendor relationships.*Boutique Retail: I have previous experience in a retail boutique setting. I have opened and closed the store, greeted customers, created sales signage, assisted with gift ideas and gift wrapping, restocked inventory, maintained a clean store, and worked during two holiday seasons.