Stacy Smith Email & Phone Number

Rochester Ny

Maintains an assigned base of payroll clients, provides customer service support and resolves client issues and concerns, establishes and maintains a positive working relationship with clientsMaintains a working knowledge of the Heartland applicationsInteracts with client base via telephone, fax, and/or e-mail to obtain payroll data including hours worked, salary adjustments, special payments and employee deductionsAccurately keys all payroll related data necessary to… Show more Maintains an assigned base of payroll clients, provides customer service support and resolves client issues and concerns, establishes and maintains a positive working relationship with clientsMaintains a working knowledge of the Heartland applicationsInteracts with client base via telephone, fax, and/or e-mail to obtain payroll data including hours worked, salary adjustments, special payments and employee deductionsAccurately keys all payroll related data necessary to process client payrollsEnsures deadlines are met and payrolls and reports are produced accurately Provides client training by explaining the various reports and products available via HeartlandPoint person for filtering information to the client regarding compliance or miscellaneous initiativesEscalates or transfers client issues to the Payroll Supervisor or appropriate department as necessaryOther administrative and clerical tasks as assigned or requested, including maintaining client files, covering phones for others, assisting other departments as needed Show less

Handling in bound customer calls in regards to their bill, plan, services, sales, retention and technical support.

• Coordinate the schedule of six hygienist daily • Answer phone call and reschedule patients appointments• Send out letters to patients for missed appointments• Check patients in for there scheduled appointment• Print reports showing the financial standing for each patient• Check the insurance for every patient for the following days

• Manage nine children on a daily basis • Maintain attendance sheets and medical records• Keep track of accounts payable and receivable• Prepare nutritional breakfast, lunch and snack daily• Maintain home repairs and regulations • Assist in educating the children in care with a daily curriculum. • Maintain 40 hours of continual training

• Tracked payments received from customers• Created invoices and managed inventory• Paid incoming bills and maintained a balance in Quick books

• Rerouting T1 and DS3’s to and from different locations.• Update internal systems with work activities as dictated by standard policies• Ensured that interfaces were configured to current standards and were ready for billing and reporting• Ensured acceptance of circuits with the customers and authorization to close the activation

Bachelor Of Business Administration - Bba, Accounting And Business/Management, Gpa 3.583

Bachelor'S Degree, Business Administration And Management, General

Associate’S Degree, Accounting

Associate’S Degree, Retail Management