Stacy Stopczynski Email & Phone Number

South Bend, Indiana Area

- Track contracts and CCN authorizations, client setup, and account maintenance for all of Press Ganey's ICH and ACO REACH clients- Work collaboratively with CMS to ensure survey and program accuracy for compliancy- Track data and trends for compliance using technology (Excel, SPSS, Sequel/Querying Tools)- Analyze and communicate results of data and trends to Application Support- Conduct systematic random audits of client level set up to identify errors or lack of documentation- Provide feedback to Application Support and team leaders regarding any issues found- Create and present appropriate process and training documentation on running the ICH and ACO REACH Programs- Lead CMS Site Visits including coordinating scheduling with internal and external parties, creating presentations, presenting the information, and being prepared to answer questions on our processes

South Bend, Indiana Area

• Responsible for client set-up, ongoing account maintenance, and day to day service inquiries• Responsible for building relationships with client contacts to ensure needs are being met• Work collaboratively with external and internal teams & departments to problem solve• Multi-task, prioritize, and manage time efficiently

- Serve as the liaison between Burger King Corporate and Burger King locations owned by Quality Dining, Inc.- Assist in the planning and execution of Quality Dining’s YOU CAN LEND A HAND™ coupon book fundraiser for Catholic Schools as well as various YOU CAN LEND A HAND events (All-Schools Mass, Luncheons, YOU CAN LEND A HAND Night)- Coordinate, communicate, and budget regional and local level community involvement (Provide donations; Sponsorships such as WSBT Burger King Outstanding Student Athlete Program, WSBT/WNSN Radio for Notre Dame Athletics, South Bend Cubs; Fundraisers such as VFW, Logan Nose On, Fall & Spring Fundraisers for Scholarships)- Regional and local receptions and events, such as BK Employee and Community Scholarship awards- Experience in using the Adobe Suite (InDesign, Photoshop, Illustrator), the Microsoft Office Suite, and Google Products for developing and producing marketing materials - Plan, design, and distribute mass e-mail advertising to Burger King customers - Design and print marketing, advertising, and point of purchase materials

Granger, In

Cooking School Coordinator:- Managed Martin’s School of Cooking including promoting, booking, and teaching cooking classes, managing the cooking school budget, and managing and maintaining relationships with professional chefs and customers- Assisted in social media marketing for Martin’s School of Cooking, including analyzing trends, responding to customer comments, and posting promotional information and recipesCommunity Affairs Specialist:- Planned, coordinated, and marketed community, company, and cooking school events sponsored by Martin’s and Heritage Square- Effectively explained and demonstrated event procedures to other personnel- Developed and maintained business-to-business and business-to-consumer relationships

South Bend, Indiana Area

Exercised customer service and sales techniques, while continuing to improve cooking and presentation skills during all events; Captured customers’ attention and interest to purchase various food items; Represented Martin’s Christmas dinner event advertisement on local news channel

South Bend, Indiana Area

Worked in two locations as a deli clerk, caterer and a chef’s assistant in the cooking school; Taught a public cooking class; Tracked sales, practiced up and cross selling techniques and price calculations; Marketed the cooking school to customers and community members; Created brochures and photographed dishes to aid in advertising personal and cooking school recipes

West Lafayette, In

Evaluated dining halls on campus

South Bend, Indiana Area

Gained experience in various departments, such as: housekeeping, food services, banqueting and room service

Bachelor'S Degree, Marketing, 3.39

Activities and Societies: Advertising Club/Marketing Club Intramural Volleyball

Associate Of Arts And Sciences (A.A.S.), Hospitality Administration/Management

Concentration: Culinary Arts