Responsible for processing/intake of incoming cash and check gift donations for Habitat for Humanity Portland Region. Responsible for picking up and transporting checks, remote deposits of the donation checks and all HOA checks. I then create deposit packages, Batches in Raisers Edge for the check deposits and other donation groupings, thank you letters, global acknowledgement, responsible for multiple portals by monitoring and providing the finance team the CSV excel sheet and any ither information needed to verify an incoming donation. Responsible for keeping records and transferring informations from donations to Raiser’s Edge through batches while always communicating with the finance dept. Maintain ongoing Smartsheet for all incoming Pledges. Balance incoming pledges between Smartsheets and Raisers edge providing the finance team the necessary info to balance the books at EOY. Created my own Smartsheet with over 100 personal contacts to support my non profit. I gathered 30 friends to join me at 2 Lunch fundraisers, organized 2 Womens Build groups with a total of 18 women, and another group of 5 at the Restore. Continually found opportunities to link my connections to Habitat for Humanity including a new member of the Ambassador Council. I personally volunteered my time at 7 events and sparked many of my connections to donate their money to Habitat’s cause.

My roll at RLG was as a front end Administrative Assistant. I answered and directed all incoming phone calls. I trouble shot the needs of the callers and would assist in getting them an answer they were looking for. I took incoming calls from potential new clients looking for an Real Estate investment loan. I gathered basic information and gave brief details. I used Sales Force to input borrower information and set tasks to the appropriate teammates. I was in charge of keeping a daily spreadsheet of all incoming leads and new application including converted applications. Worked along side the team business operations manager to keep the incoming leads divided and dispersed fairly. I created and prepared pre approval letters based on the approval of the Lending Specialist Team members and CEO. Provided staff with administrative assistance at any time. I arrive to work early and am responsive to requests. Being able to pivot from task to task was imperative in this roll . Using a combination of Sales Force, Teams, Outlook, Encompass, Google and other platforms was my standard daily routine.

Greet and interact with customers on the front line Perform numerous clerical duties in a fast paced recreational work environment.

Responsible for opening the store, positive customer engagement, cashier, inventory, receiving product and restocking, push sales of particular items customer. Our focus was to create an extraordinary customer experience to differentiate our store from all of the places our customers could buy pet food and supplies from.

Responsible for processing, closing and funding a high level of 2nd mortgage loans. Provided brokers with pre approvals and rate and term quotes. Maintain effective communications with brokers, closing agents and other third party service providers. Able to deal with conflict and solve problems effectively. I am goal oriented and understand the importance of reaching goals and month expectations. Able to work as a team member to reach all office goals.