Stacy Franklin Email & Phone Number

Peachtree City, Georgia And Metro Atlanta Area

Psychotherapist - As a licensed, clinical mental health therapist, I help you to reach your personal and career goals, while maximizing your full potential is my primary concern. I am known for my open, direct and empathetic approach to counseling. I use an integrated approach to counseling, which means I utilize a variety of orientations and theoretical approaches, which are based on the client’s individual needs. HR/D&I Expert Consultant -I am a Cornell University certified advanced diversity management advanced practitioner (CCDP/AP). I am also a strategic professional human resources practitioner (SPHR) with facilitator certification through Development Dimensions International (DDI). I provide career and leadership coaching and consultation for individuals who are seeking to advance or change careers and to businesses who seeking strategic guidance in the areas of Human Resources, Executive Coaching, Diversity and Inclusion, Learning and Development, Community Engagement and Conflict Resolution.Mediation/Georgia Registered Neutral for Alternative Dispute Resolution - As a registered neutral I offer effective, empowering alternatives to litigation that save you time, money and energy;work to support the mission of the Georgia Commission on Dispute Resolution is to help the Georgia Supreme Court fulfill its Constitutional mandate to “provide for the speedy, efficient, and inexpensive resolution of disputes and prosecutions” in the judiciary. I do this by offering true and effective alternatives to traditional litigation. Those alternatives – mediation, non-binding arbitration, and case evaluation – give Georgia litigants lower-cost choices for resolving their differences, and they help save scarce court resources for those cases that cannot be resolved without judge or jury.

Atlanta, Georgia

Reporting directly to the President, with accountability for developing and deploying short, mid and long-term human resource, diversity & inclusion , engagement and learning strategies across the organization. Work closely with the executive management team, business unit leaders and organizational influencers to provide counsel, insight, resources, tools and actions that will advance and support Harland Clarke’s vision and strategic imperatives by integrating human resources management into the goal planning process. Manage cross-company diversity,inclusion and learning initiatives in the areas of talent acquisition, employee retention, awareness, communication, and measurement, while employing project management, consulting and leadership responsibilities and skills. In addition, responsible for management of enterprise wide community affairs initiatives and company philanthropic strategies. Responsible for HR related surveys, management of the employee opinion data and other employee engagement projects. Overall management of the employee event team process, service recognition awards and other company sponsored award and recognition projects. Additional responsibility of forming relationships with both internal and external clients while taking the proper actions to ensure Harland Clarke achieves the advantages that a diverse workforce provides.

New Products and ServicesResponsible for developing new products and services that directly support the goals and objectives of the Printed Products Division. Development and ongoing support of customer retention and loyalty programs. Responsible for New Products and Services marketing budget. Responsibilities also include managing the collegiate licensing, external reporting, customer satisfaction and tradeshow efforts.

Small Business/Professional & Executive BankingPlanned, implemented and supported the delivery of Bank of America's Small Business Banking, Professional and Executive Banking (P&E) marketing programs at a regional level in Georgia and Tennessee. Reporting to the State Executive, primary responsibilities included developing and managing all outside advertising, line specific media relations, and point of sale materials; evaluating and managing event and sponsorship opportunities; training sales and support staff on current bank products; designing, implementing and reporting progress on internal and external sales campaigns and recognition events; coordinating customer entertainment opportunities; developing and managing the annual marketing plan and budget; establishing action plans that incorporated specific line goals into business and marketing plans. Regional Multi-Cultural Marketing ManagerServed as a regional liaison between the financial institution, and the affluent, multi-cultural, consumer segment. Developed marketing strategies and programs to increase revenue and market share in minority communities across the Southeast region, supporting the company's overall financial objectives. Led national multi-cultural marketing team to ensure marketing and advertising initiatives and efforts were appropriately, and consistently diverse in nature and that the voices of multi-cultural consumers were represented during product development and market launch. Served as an advisor to the Professional and Executive leadership team on multi-cultural issues and worked closely with community affairs team to leverage multi-cultural community events.

Supported Market Executive by managing all internal and external marketing efforts for Commercial Franchise Markets. Developed customer retention and calling program that raised customer satisfaction levels and increased retention by 3% in less than one year. Managed special projects including the Customer Spring Symposium.Bank SouthManager of Education and Youth ServicesResponsibilities included managing the marketing and business efforts to improve sales and increase market share in the areas of Education and Youth Services within the bank. Managed marketing and sales opportunities that targeted youth and young adult prospects and customers. Directed the segment strategy to leverage all sales channels, developing and leveraging relationships in the educational segment, non-profit organizations, churches, and community hospitals, in a manner that effectively supported the company's community re-investment goals. Developed programs and activities which supported the children's savings and student checking accounts, and retained those customers for long-term relationships. Monitored the progress of numerous branch projects, ensuring marketing initiatives and their related sales activities were consistent with the standards set forth by the corporate identity program and financial objectives. EmploymentCurrent and

Master Of Science, Professional And Mental Health Counseling

Associate Of Arts

Bachelor Of Arts, Sociology - Race/Urban Relations

Ccdp/Ap, Cornell Certified Diversity Professional/Advanced Practitioner

Ba, Sociology