Stacy Laue Email & Phone Number

• Owner and key prioritizer of Platform backlogs for the Renaissance Growth Platform and Renaissance Platform teams, focusing on smooth implementation of rostering, user reconciliation/identity and more.• Successfully manages portfolio-level initiatives via a strong personal brand of a Product Management toolkit, driving for streamlined ways of working and optimal levels of collaboration while constantly evaluating MVP against product roadmaps, making trades to meet commitments and ship value to our users as quickly as possible.• Ruthlessly works towards shared understanding between partners and stakeholders, bringing clarity to the complicated and engagement to extremely complex conversations.• Seamlessly shifts between the daily juggle of “small work” like ticket elaboration and discussing the nitty gritty of technical implementations to roadmap discussions across the Renaissance ecosystem.• Acts as “Director of Vibes” for the Platform team, owning regular surveys to 80+ employees, bringing high energy to exits/large gatherings and being a safe space for people to confide or seek mentorship in.

• Owner and key prioritizer of technology stack backlogs, centered on SaaS offerings in the clinical trial space.• Utilizes highly-evolved ability to influence stakeholders and collaborate amongst end users and technical teams, with the ultimate goal of solving problems for our customers and building solutions that are a total delight to use.• Champions for the inclusion of human-centered design into product backlogs, design decisions and priority to ensure engineered software is market-tested and visionary. • Ruthlessly evaluates Minimum Viable Product against product roadmaps and backlogs, making trades and negotiating to meet internal and external deadlines.• Proven track record of managing portfolio-level initiatives via Program Management toolkit, driving for change

• Developed, managed and monitored products through market research, competitive analysis and partnership with Customer Experience data analysis to build sleek, profitable solutions for the organization.• Collaborated cross-functionally with Sales, IT and business operations teams to create commercialization plans, marketing materials and negotiate on MVP and successive iterative designs.• Owner of crowd-sourcing and ideation/innovation platform; spearheaded innovation sessions to create an internal culture of excellence and iterative delivery.

Raleigh-Durham, North Carolina Area

• Manager of twelve FTE and contractors across three business units in Operations, acting as an internal and external partner focused on success, savings and operational excellence.• Collaborates cross-functionally with operations, risk, finance, IT and compliance teams to ensure our teams are mitigating as much risk as possible for the company while constantly evaluating expenses and cost.• Advocates for inclusion of agility into business processes, decision-making and day-to-day operations outside of an IT setting. Implemented consistent use of a KANBAN board to improve visibility into ongoing priorities and deliver results.• Drives towards clarity by spearheading creation of enhanced analytics tools and dashboards to create visibility into goals and metrics.• Consistently acts as mentor, developer and prime question asker to challenge a tenured team to continue to evolve and grow individually and as a team.

Raleigh-Durham, North Carolina Area

• Manager and groomer of ever-evolving Agile product backlog for three workstreams of a global web portal.• Utilized superior communication skills and unmatched accountability to remove communication blockers andinefficiencies across remote technology teams, business stakeholders and technology leadership, resulting in consistentprogress towards goals.• Created, performed and directed ongoing user acceptance testing efforts, both internally and with business stakeholdersin an effort to provide feedback on design and functionality prior to delivery of products.• Relied on strong empathy and influencing skills to empower both peers and business sponsors to constantly question our way of working: what value can be delivered quickly into the hands of our customers that will make life easier and our value-add stronger? What can we do today that will make a difference five years from now?

Greensboro/Winston-Salem, North Carolina Area

Product Manager:• Owner and groomer of product backlog for enterprise digital platforms; responsible for constructing stories, prioritization and performing day-to-day testing and building of software • Collaborates closely with Product Designer and Development team to ensure minimum viable product is delivered with speed-to-market and quality to more than 30,000 users• Aligns with Exploratory Testing, Performance Management and Release Management teams to handle discovery of bugs and manage frequent releasesCulture and Change Management• Utilizes superb communication and empathy to increase internal sponsor/stakeholder buy-in and trust for Agile methodology • Maintains product leadership and support across multiple divisions, delivering excellent results and crafting a product roadmap for short and long-term deliverables• Conducts extensive competitive and user analysis to better educate internal stakeholders and increase marketability of product/overall company brand• Champions for including the voice of the customer into product backlog, design decisions and priority to ensure engineered software is market-tested visionary and a total pleasure to useAgile Methodology• Highly skilled in Extreme Programming Agile methodology and Test Driven Development after receiving seven-month intensive, on-site training with Pivotal Labs in New York, NY• Encourages team to drive for speed-to-market, iterative design and a “fail fast, fail forward” mantra when designing and building products• Collaborates closely with Design to assess user struggles and opportunities for software development• Acts as coach and mentor to other Product Managers and members of team to ensure high performance and collaboration across teams

Greensboro/Winston-Salem, North Carolina Area

Product Management• Owner and groomer of product backlog for enterprise digital platforms; responsible for constructing stories, prioritization and performing day-to-day testing and building of software • Collaborates closely with Product Designer and Development team to ensure minimum viable product is delivered with speed-to-market and quality to more than 30,000 users• Aligns with Exploratory Testing, Performance Management and Release Management teams to handle discovery of bugs and manage frequent releasesCulture and Change Management• Utilizes superb communication and empathy to increase internal sponsor/stakeholder buy-in and trust for Agile methodology • Maintains product leadership and support across multiple divisions, delivering excellent results and crafting a product roadmap for short and long-term deliverables• Conducts extensive competitive and user analysis to better educate internal stakeholders and increase marketability of product/overall company brand• Champions for including the voice of the customer into product backlog, design decisions and priority to ensure engineered software is market-tested visionary and a total pleasure to useAgile Methodology• Highly skilled in Extreme Programming Agile methodology and Test Driven Development after receiving seven-month intensive, on-site training with Pivotal Labs in New York, NY• Encourages team to drive for speed-to-market, iterative design and a “fail fast, fail forward” mantra when designing and building products• Collaborates closely with Design to assess user struggles and opportunities for software development

Greensboro, Nc

• Delivered support and strategy for production teams across the organization, assisting with gap analyses and business process improvement initiatives to drive down costs and increase efficiencies.• Negotiated business processes during on-site, collaborative consultations with high-stakes customers, driving for efficient yet effective means to support high-dollar clients.• Spearheaded internal revamp of process documentation standards, process improvement and datacollection/analysis. Became highly skilled at document ideation and fulfillment for marketing, sales and legal purposes.• Experience in project and product management.

Greensboro, Nc

• Supervised 7-15 associates for pre-Underwriting and Claims department, providing coaching and development for team members.• Spearheaded development and implementation of special project teams, quality assurance reviews and more to gain efficiencies and run a top-notch production department.• Trained and mentored onboarding team members; recruited as a subject matter expert for IT projects involving department-used systems and provided testing sign-off for critical deployments.

Greensboro/Winston-Salem, North Carolina Area

• Flawlessly executed on day-to-day operations within Claims department, finding opportunities for processimprovement and streamlining.• Handled customer escalations within team and emerged as subject matter expert on process and systems within the department.• Increased company’s data integrity by leading several “special ops” teams in data reconciliation and repair, due to system glitches and onboarding of new software.

I worked at a nephrology satellite clinic of UNC Health Care. In this position, I:* Mastered daily office and clinic tasks, including phone and computer management;* Interacted extensively with patients;* Established and maintained relationships with nurses, doctors, and medical directors; and* Handled confidential and sensitive information pertaining to patients