Stacy Laue Email & Phone Number

• Owner and key prioritizer of Platform backlogs for the Renaissance Growth Platform and Renaissance Platform teams, focusing on smooth implementation of rostering, user reconciliation/identity and more.
• Successfully manages portfolio-level initiatives via a strong personal brand of a Product Management toolkit, driving for streamlined ways of working and optimal levels of collaboration while constantly evaluating MVP.
• Ruthlessly works towards shared understanding between partners and stakeholders, bringing clarity to the complicated and engagement to extremely complex conversations.
• Seamlessly shifts between the daily juggle of “small work” like ticket elaboration and discussing the nitty gritty of technical implementations to roadmap discussions across the Renaissance ecosystem.
• Acts as “Director of Vibes” for the Platform team, owning regular surveys to 80+ employees, bringing high energy to exits/large gatherings and being a safe space for people to confide or seek mentorship in.

• Owner and key prioritizer of technology stack backlogs, centered on SaaS offerings in the clinical trial space.
• Utilizes highly-evolved ability to influence stakeholders and collaborate amongst end users and technical teams, with the ultimate goal of solving problems for our customers and building solutions that are a total.
• Champions for the inclusion of human-centered design into product backlogs, design decisions and priority to ensure engineered software is market-tested and visionary.
• Ruthlessly evaluates Minimum Viable Product against product roadmaps and backlogs, making trades and negotiating to meet internal and external deadlines.
• Proven track record of managing portfolio-level initiatives via Program Management toolkit, driving for change

• Developed, managed and monitored products through market research, competitive analysis and partnership with Customer Experience data analysis to build sleek, profitable solutions for the organization.
• Collaborated cross-functionally with Sales, IT and business operations teams to create commercialization plans, marketing materials and negotiate on MVP and successive iterative designs.
• Owner of crowd-sourcing and ideation/innovation platform; spearheaded innovation sessions to create an internal culture of excellence and iterative delivery.

Raleigh-Durham, North Carolina Area

• Manager of twelve FTE and contractors across three business units in Operations, acting as an internal and external partner focused on success, savings and operational excellence.
• Collaborates cross-functionally with operations, risk, finance, IT and compliance teams to ensure our teams are mitigating as much risk as possible for the company while constantly evaluating expenses and cost.
• Advocates for inclusion of agility into business processes, decision-making and day-to-day operations outside of an IT setting. Implemented consistent use of a KANBAN board to improve visibility into ongoing priorities.
• Drives towards clarity by spearheading creation of enhanced analytics tools and dashboards to create visibility into goals and metrics.
• Consistently acts as mentor, developer and prime question asker to challenge a tenured team to continue to evolve and grow individually and as a team.

Raleigh-Durham, North Carolina Area

• Manager and groomer of ever-evolving Agile product backlog for three workstreams of a global web portal.
• Utilized superior communication skills and unmatched accountability to remove communication blockers andinefficiencies across remote technology teams, business stakeholders and technology leadership, resulting in.
• Created, performed and directed ongoing user acceptance testing efforts, both internally and with business stakeholdersin an effort to provide feedback on design and functionality prior to delivery of products.
• Relied on strong empathy and influencing skills to empower both peers and business sponsors to constantly question our way of working: what value can be delivered quickly into the hands of our customers that will make.

Greensboro/Winston-Salem, North Carolina Area

• Product Manager:
• Owner and groomer of product backlog for enterprise digital platforms; responsible for constructing stories, prioritization and performing day-to-day testing and building of software
• Collaborates closely with Product Designer and Development team to ensure minimum viable product is delivered with speed-to-market and quality to more than 30,000 users
• Aligns with Exploratory Testing, Performance Management and Release Management teams to handle discovery of bugs and manage frequent releasesCulture and Change Management
• Utilizes superb communication and empathy to increase internal sponsor/stakeholder buy-in and trust for Agile methodology
• Maintains product leadership and support across multiple divisions, delivering excellent results and crafting a product roadmap for short and long-term deliverables

Greensboro/Winston-Salem, North Carolina Area

• Product Management
• Owner and groomer of product backlog for enterprise digital platforms; responsible for constructing stories, prioritization and performing day-to-day testing and building of software
• Collaborates closely with Product Designer and Development team to ensure minimum viable product is delivered with speed-to-market and quality to more than 30,000 users
• Aligns with Exploratory Testing, Performance Management and Release Management teams to handle discovery of bugs and manage frequent releasesCulture and Change Management
• Utilizes superb communication and empathy to increase internal sponsor/stakeholder buy-in and trust for Agile methodology
• Maintains product leadership and support across multiple divisions, delivering excellent results and crafting a product roadmap for short and long-term deliverables

Greensboro, NC

• Delivered support and strategy for production teams across the organization, assisting with gap analyses and business process improvement initiatives to drive down costs and increase efficiencies.
• Negotiated business processes during on-site, collaborative consultations with high-stakes customers, driving for efficient yet effective means to support high-dollar clients.
• Spearheaded internal revamp of process documentation standards, process improvement and datacollection/analysis. Became highly skilled at document ideation and fulfillment for marketing, sales and legal purposes.
• Experience in project and product management.

Greensboro, NC

• Supervised 7-15 associates for pre-Underwriting and Claims department, providing coaching and development for team members.
• Spearheaded development and implementation of special project teams, quality assurance reviews and more to gain efficiencies and run a top-notch production department.
• Trained and mentored onboarding team members; recruited as a subject matter expert for IT projects involving department-used systems and provided testing sign-off for critical deployments.

Greensboro/Winston-Salem, North Carolina Area

• Flawlessly executed on day-to-day operations within Claims department, finding opportunities for processimprovement and streamlining.
• Handled customer escalations within team and emerged as subject matter expert on process and systems within the department.
• Increased company’s data integrity by leading several “special ops” teams in data reconciliation and repair, due to system glitches and onboarding of new software.

I worked at a nephrology satellite clinic of UNC Health Care. In this position, I:* Mastered daily office and clinic tasks, including phone and computer management;* Interacted extensively with patients;* Established and maintained relationships with nurses, doctors, and medical directors; and* Handled confidential and sensitive information pertaining to.