Stacy Christensen Email & Phone Number

United States

Virtual

Virtual Exercise, Nutrition & Mindset Coaching for personalized at-home fitness club experience. A positive culture to build up mentally & physically. Engage members in our branded Club Connect app to establish fit-health habits in specific actions to drive results. Use ETM nutrition app tool. Est. calories & macro goals. Record/edit videos. Website: https://h45.club

3420 E Douglas

Interval Train Coach daily sessions 20+ people. I provided individual Personal Training/ Lifestyle Fitness/Wellness /Nutrition Cal/Macro Coaching.to 164 clients. Coach exercise science principles to new coaches. Challenge and Member sales.

3460 N Ridge Rd Wichita, Ks 67205

Assist Dr. Kelley Arnold & staff | Completed WSU Exercise Science Student Internship Program [540 hours]

Sponsored by Edward Jones to train for Financial Advisor Certifications.

Wichita, Kansas Area

Trained groups of up to 20 people in two early-morning sessions daily. Also offered individual Personal Training/ Lifestyle Fitness/Wellness Coaching. Also trained with Omega Training out of Park City, KS.• Assist helping clients reach fitness goals & online marketing and networking efforts to promote customer loyalty & build motivation.* Also lead coach from July 2020 - July 2021.

Wichita, Kansas Area

[Other titles held: Leadership & Tactical Team Member, Customer Relations Pod Leader, Marketing & Sales Manager for Wichita & Kansas City Markets, and Retention Team Manager.]Hired as Sales Manager, elevated sales effectiveness & company brand assist network efficiency transition with unprecedent success. Implemented new call center environment, hiring, training, coaching, compensation design, and marketing programs. Developed in-house Marketing team, coached Customer Retention team, structured inside sales incentive programs and a SharePoint CRM to provide data trend projects & quality results. Streamlined and automated the process handling of customer service requests: downgrades, upgrades, cancellations, retention, de-installation process and an opt-in protection plan. Wrote customer service correspondence templates, call center scripts and marketing collateral materials, and increased billable services. Participated in door-to-door sales, meeting with business owners at rural service area community events. Handled escalated client issues including public facing sites like BBB & social media platforms.Key Accomplishments:• Increased lead generation by 11%, sales closure & retention rate by 65-85% and upgrade orders by 31% through new social media advertising & effective handling process for campaigns. • Filmed the first company Customer Testimonial and “How to Pixius” videos for the company website and social media platforms like Facebook.• Increase company valuation by getting more customers into contracts, increasing monthly revenue and upgrade orders by 65%.

Towne East Square. Wichita, Ks

Advised retail customers purchase options in the Tools, Lawn and Garden & Fitness equipment dept. Key Accomplishments:• Consistent Top Producer, exceeded multiple monthly sales and service metrics. Part time job through college.• A consistent Top Producer, I exceeded multiple monthly sales and service metrics.

Wichita, Kansas Area

Shepherded temporary work applicants through hiring process. Monitored training videos and skills testing. Cold-called prospective business clientele for our placement services. Key Accomplishments:• Given temporary-to-permanent assignment with PCI Newco, Inc. to assist with admin work, bid and audit preparation.

Wichita, Kansas Area

I built this broadband provider’s Built customer service department from 1 to 8 representatives. Hired, wrote scripts, trained, identify trend analysis and created call center metrics. Handled directly any escalated commercial or residential customer situations.Key Accomplishments:• New service call center was able to successfully accommodate the company 800% growth with no major service issues.

Tacoma, Wa

With quick return was able to organize system for prompting repeat safety inspection scheduling for technians & assist with data entry of system upgrades. Successfully created sales incentive to assist tech manager in increasing tech sales on a zero budget. Techinicians reached goal quickly, 1st month, based on recognition plaque(s) & homemade catered lunch for achieving the sales metric set.

Wichita, Kansas Area

Assist customer with billing questions for local, long distance & phone features. Completed extensive industry knowledge training. Received many customer commendations for providing excellent customer service. Maintained high sales closure rates per call, also acheived steep sales & service metrics.

Bachelor Of Exercise Science, Kinesiology And Exercise Science, Cum Laude

Associate Of Arts And Sciences - Aas, Kinesiology And Exercise Science

Kinesiology And Exercise Science