Stacy Moss Email & Phone Number

Florida, United States

Salt Lake City, Utah, US

• Lead a team of Technical Program Managers supporting IT infrastructure, Site Reliability Engineering (SRE), and Enterprise Applications.
• Spearhead the transformation of 26 Enterprise IT and Engineering functional teams to adopt agile methodologies quarterly planning, and capacity management, partnered with peers to expand transformation to entire.
• Implemented full-cycle portfolio initiatives, from scoping to stakeholder alignment; enhanced governance processes and delivered a 35% improvement in project implementations.
• Lead the design, implementation, and continuous improvement of IT program management practices to enable a execution consistencies across strategic initiatives including implementation of several automations to reduce.
• Build strong technical partnerships with internal stakeholders and external vendors, aligning strategies across teams.
• Cultivate a high-performance culture by implementing ownership, accountability and continuous improvement practices.

San Francisco, CA, US

• Directed strategy and execution department agile teams on standardized Agile and Program/Project Management practices and metrics, creating team metrics and JIRA dashboard reporting.
• Managed the Oracle Cloud EPM program supporting Accounting and Finance stakeholders, defining product strategic direction, resource allocations, and delivery timeline.
• Developed team cohesiveness and collaboration, enhancing peer-to-peer relationships and employee engagement.
• Ensured program adherence to compliance requirements, including FTC, GAAP, and SOX.
• Led cross-functional alignment with integration teams, vendors, and business stakeholders.
• Guided the engineering team in exploring alternative technical solutions, accelerating the delivery of key projects.

Jacksonville, Florida, US

• Designed and led an organizational transformation program to the Scaled Agile Framework (SAFe), reducing headcount by 4% and defect occurrences by 50%.
• Indirectly managed an 18-person team of Scrum Masters, Release Train Engineers, and Change Managers while mentoring and coaching 20+ tech leads, architects, product owners, product managers, business stakeholders.
• Advised and influenced the Enterprise Agile PMO on enterprise change management strategy (3500+ Technology resources impacted).
• Enabled collaboration and feedback via cloud tools including SharePoint (on-prem and cloud), O365, and Teams; including compliance critical on-prem to cloud SharePoint migration project impacting 14K+ employees.
• Mentored cross-functional teams on career growth, conflict resolution, and root cause analysis.
• Defined metrics and KPIs measuring team progress toward providing business value.

Denver, Colorado, US

• Led the implementation of a cloud-based marketing SAAS platform UI overhaul.
• Coordinated cross-functional projects spanning network upgrades, infrastructure overhauls, and 3rd party integrations.

Deerfield Beach, Florida, US

• Managed a team of analysts administering customer experience, supply chain, and vendor and client-facing interactions.
• Led cross-departmental team to identify and resolve process errors, eliminating over $10K in inventory discrepancies by implementing comprehensive solutions.
• Automated client services submission form, improving operational efficiency by 50% and customer satisfaction by 75%.

Jacksonville, US

• Identified reporting requirements and data sources to develop essential reports for business stakeholders, utilizing SQL and Excel to address sales, inventory reduction, and other key areas.
• Automated processes by designing user-friendly tracking mechanisms, including a commission analysis form for the sales department and an inventory redistribution tracker for a multimillion-dollar initiative.
• Streamlined reporting and analysis procedures through automation and focused reporting, enhancing efficiency and accuracy.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science, Business Administration - Finance