Stacy Moss Email & Phone Number

Florida, United States

Salt Lake City, Utah, Us

• Lead a team of Technical Program Managers supporting IT infrastructure, Site Reliability Engineering (SRE), and Enterprise Applications.• Spearhead the transformation of 26 Enterprise IT and Engineering functional teams to adopt agile methodologies quarterly planning, and capacity management, partnered with peers to expand transformation to entire Technology Organization (50+ teams).• Implemented full-cycle portfolio initiatives, from scoping to stakeholder alignment; enhanced governance processes and delivered a 35% improvement in project implementations. • Lead the design, implementation, and continuous improvement of IT program management practices to enable a execution consistencies across strategic initiatives including implementation of several automations to reduce manual workload on TPMs and development teams.• Build strong technical partnerships with internal stakeholders and external vendors, aligning strategies across teams.• Cultivate a high-performance culture by implementing ownership, accountability and continuous improvement practices.• Led agile leadership training for VP and above across all business areas to ensure strategic alignment and up-skill key transformation leaders.• Spearheaded Tech Orgs National Tech Meeting planning, including coordinating location, transportation, speakers, and vendors, for 300+ attendees distributed across the US.• Led various key initiatives consolidating vendor platforms, collaboration tools, and advancing enterprise artificial intelligence (AI) tooling saving $250K+ per year.

San Francisco, Ca, Us

• Directed strategy and execution department agile teams on standardized Agile and Program/Project Management practices and metrics, creating team metrics and JIRA dashboard reporting.• Managed the Oracle Cloud EPM program supporting Accounting and Finance stakeholders, defining product strategic direction, resource allocations, and delivery timeline.• Developed team cohesiveness and collaboration, enhancing peer-to-peer relationships and employee engagement.• Ensured program adherence to compliance requirements, including FTC, GAAP, and SOX.• Led cross-functional alignment with integration teams, vendors, and business stakeholders.• Guided the engineering team in exploring alternative technical solutions, accelerating the delivery of key projects.• Implemented IT operational intake process and KPIs across global IT teams.• Orchestrated cross-functional cooperation between engineering and stakeholders to establish JIRA as the central operational tracking tool, improving task visibility and reducing project bottlenecks.• Developed a comprehensive data model for resource capacity forecasting, which improved project planning accuracy by 30%, enhancing overall operational efficiency. • Led high-risk Accounting and Finance acquisition projects, reducing risk, and facilitating executive-level decisions.

Jacksonville, Florida, Us

• Designed and led an organizational transformation program to the Scaled Agile Framework (SAFe), reducing headcount by 4% and defect occurrences by 50%.• Indirectly managed an 18-person team of Scrum Masters, Release Train Engineers, and Change Managers while mentoring and coaching 20+ tech leads, architects, product owners, product managers, business stakeholders. • Advised and influenced the Enterprise Agile PMO on enterprise change management strategy (3500+ Technology resources impacted).• Enabled collaboration and feedback via cloud tools including SharePoint (on-prem and cloud), O365, and Teams; including compliance critical on-prem to cloud SharePoint migration project impacting 14K+ employees.• Mentored cross-functional teams on career growth, conflict resolution, and root cause analysis.• Defined metrics and KPIs measuring team progress toward providing business value.• Led and managed program scope and objectives, risks – including compliance, and ROI-based prioritization.• Converted $23MM portfolio within 12 months, increased conversion to $35MM by 18 months.• Reduced data integration/ front end cloud interface project budget by 50% by identifying alternative technical solution that met business need without reducing the quality of the deliverable• Identified and implemented process improvements in EDW, Dataland, and Payment fulfillment process resulting in a $100K annual cost reduction

Denver, Colorado, Us

• Led the implementation of a cloud-based marketing SAAS platform UI overhaul.• Coordinated cross-functional projects spanning network upgrades, infrastructure overhauls, and 3rd party integrations.

Deerfield Beach, Florida, Us

• Managed a team of analysts administering customer experience, supply chain, and vendor and client-facing interactions.• Led cross-departmental team to identify and resolve process errors, eliminating over $10K in inventory discrepancies by implementing comprehensive solutions.• Automated client services submission form, improving operational efficiency by 50% and customer satisfaction by 75%.

Jacksonville, Us

• Identified reporting requirements and data sources to develop essential reports for business stakeholders, utilizing SQL and Excel to address sales, inventory reduction, and other key areas.• Automated processes by designing user-friendly tracking mechanisms, including a commission analysis form for the sales department and an inventory redistribution tracker for a multimillion-dollar initiative.• Streamlined reporting and analysis procedures through automation and focused reporting, enhancing efficiency and accuracy.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science, Business Administration - Finance