Assistant Store Manager
CurrentLeading the store’s team in providing excellent customer service. Encourages the creation and achievement of personal and store goals. Ensures the store and teams appearance, safety and integrity are exceeding company standards. Aids in recruiting and training of new hires as well as performance management of the entire team. Monitors the flow of sales to maintain and adjust store inventory in accordance to business needs. Resolving any customer or employee conflicts. Manage all store ops, schedule & store appearance.Personal Initiatives:Helped drastically improve team morale using compromise and communication with an open door policy and addressing the teams needs.Working with each employee on training and accountability resulting in lowering markdown cost and improving sales.Cross training the production room to be proficient and confident in providing excellent customer service on the front counter and visa versa thus creating a well rounded team.Designed an engaging end cap and counter display highlighting the weekly instant savings program which has increased sales.Training manager for all new hires as well as cross training, promotional preparation for existing employees looking to grown their career.