Stacy Winters Email & Phone Number

Marshville, Nc, Us

Monroe, North Carolina, United States

• Streamlined Operations:Masterminded efficient office procedures, managed supplies, and coordinateddaily tasks to ensure seamless operations.• Vendor Relations:Cultivated strong vendor relationships, ensuring timely deliveries and optimal pricing,contributing to cost savings.• Financial Oversight:Managed AP/AR processes with precision, including invoicing, payments, andreconciliations, maintaining financial accuracy.• Executive Support:Provided comprehensive support to senior management, managing schedules andfacilitating smooth day-to-day operations.• Policy Development:Developed and implemented office policies that streamlined workflows andenhanced organizational efficiency.• Training and Events:Conducted engaging training sessions for new hires and coordinated companyevents, fostering team cohesion and morale.• Customer Satisfaction:Handled client inquiries professionally, ensuring high satisfaction and retentionrates.• Confidentiality Management:Designed and maintained secure filing systems, safeguarding sensitiveoffice data.

Charlotte, Nc

• Operational Leadership: Directed daily operations to deliver exceptional service, optimizing efficiencyfor an outstanding guest experience.• Digital Marketing Expertise: Crafted compelling content for websites, blogs, and social media platforms,significantly enhancing brand visibility and engagement.• Trend Analysis: Stayed ahead of industry trends, leveraging insights to drive sustained audience interest and loyalty through innovative content strategies.

Wingate, North Carolina, United States

• Communication and Presentations: Managed communications and created visually captivatingpresentations, supporting program objectives and enhancing stakeholder engagement.• Research and Analysis: Conducted in-depth research on industry trends, market conditions, andcompetitor activities, providing strategic insights for informed decision-making.• Administrative Efficiency: Streamlined administrative tasks such as scheduling and documentmanagement, optimizing workflow efficiency and accuracy.

Waxhaw, North Carolina, United States

• Operational Excellence: Led seamless daily operations, ensuring consistent delivery of exceptionalservice to members and guests.• Financial Management: Managed inventory, financial transactions, and targeted marketing initiatives,maximizing operational efficiency and revenue growth.• Team Development: Guided sales teams through comprehensive training and ongoing performancemanagement, fostering a culture of excellence and achievement.

Waxhaw, North Carolina, United States

• Operations Management :Oversaw daily clinic operations, exceeding membership and retail sales goals while enhancing service delivery standards.• Leadership: Mentored sales and therapy staff, implementing effective training programs that boostedsales outcomes and customer satisfaction.• Customer Engagement :Facilitated membership sales and maintained a professional clinic environment, ensuring high standards of client care and satisfaction.

Wadesboro, North Carolina, United States

• Managed bar and front of house operations, ensuring exceptional customer service and operational efficiency.

Monroe, Nc

• Orchestrated the seamless coordination of referrals, staff, and equipment, ensuring efficient operational flow.• Maintained precise records of patient census, fostering accuracy in data management.• Facilitated physician order verification process, ensuring compliance and seamless transitions.• Acted as a pivotal liaison, addressing inquiries and concerns from diverse stakeholders, includingphysician offices and discharge planners.• Managed comprehensive referral information, meticulously tracking changes in client status.• Streamlined referral and physician order processing, optimizing staffing allocations.• Scheduled patient admissions, equipment setups, and follow-up appointments with precision and care.• Executed administrative tasks including data entry, call management, and clerical duties withproficiency.• Initiated and supervised Durable Medical Equipment (DME) referral processes, ensuring timely servicedelivery.• Proactively addressed patient supply needs, enhancing overall satisfaction and continuity of care.• Oversaw inventory management, including procurement and maintenance of equipment and supplies.• Verified patient eligibility for replenishment supplies, guaranteeing seamless supply chainmanagement.• Diligently fulfilled patient CPAP supply orders, contributing to patient comfort and compliance.• Maintained accurate documentation through proficient use of computer billing software, ensuring billing integrity.

Monroe, Nc

Charlotte, North Carolina Area

Respiratory Student – Clinical Rotation 01/09-05/10Carolinas Medical Centers, Gaston Memorial, Presbyterian Healthcare – Charlotte, NC SVN treatments and set-up, ABG draws, O2 therapy and set-up, Ventilator management and set-up, Bi-Pap management and set-up, and IPPB management and set-up. Respiratory Student- Clinical Rotation 08/10-05/12 Carolinas Medical Centers, Gaston Memorial, Presbyterian Healthcare, Levine Children’s Hospital Experience in CVCU, Trauma, ICU, CCU, pediatrics, NICU and floor therapy. SVN treatments and set-up, O2 Therapy and set-up, ABG draws, Ventilator management and set-up or SERVO I and SERVO 900 ventilators, Bi-Pap management and set-up, and IPPB management and set-up.

Matthews, North Carolina, United States

• Directed daily operations of a dynamic medical practice, leading a dedicated team of twelve employees to ensure seamless functionality and exceptional patient care.• Spearheaded strategic initiatives to optimize financial performance, achieving a remarkable reductionin debt aging from an average of 100 days to a swift 30 days, resulting in substantial savings ofapproximately $276,000.• Orchestrated comprehensive team training programs, driving a notable 32% increase in patientsatisfaction survey scores on average, by instilling a culture of excellence in patient care and servicedelivery.• Authored, updated, and refined practice policies, procedure manuals, and the employee handbook,meticulously aligning them with industry regulations and best practices in insurance, billing, and overall operations for enhanced efficiency and compliance.

Charlotte, North Carolina, United States

• Expertly gathered and documented patient medical histories and medication lists with precision.• Prepared examination rooms and assisted physicians during patient exams and treatments.• Proficient in scribing duties, maintaining accurate records of patient encounters.• Managed phone triage efficiently, directing patient inquiries effectively.• Provided attentive pre and post-operative care for patient comfort and well-being.• Skilled surgical scrub technician for LASIK and Cataract surgeries, ensuring sterile environments.• Operated LASIK and Intralase lasers with precision for optimal surgical outcomes.• Assisted in specialized procedures like Macugen and Kenalog treatments.• Trained new employees to ensure seamless integration into the team.• Maintained high accuracy levels for optimal patient monitoring.• Demonstrated unwavering dedication to delivering the highest quality of care.

Associate Of Science (As), Respiratory Care Therapy/Therapist

Diploma, Medical Assistant

Diploma